Impediments to e-governance and service delivery in the Nigerian public sector

In the present globalised world, E-Governance is increasingly becoming citizens - centred particularly in the delivery of government services to its public.In classical traditions and as accepted norm both government and Non -Governmental Organizations exist to offer citizens the means to directly...

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Main Authors: Salisu, Shehu Jafaru, Umaru, Abdullahi Tanko, Madu, Abdulrazak Yuguda
Format: Conference or Workshop Item
Language:English
Published: 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/20408/1/ICOGPA%202016%201%207.pdf
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author Salisu, Shehu Jafaru
Umaru, Abdullahi Tanko
Madu, Abdulrazak Yuguda
author_facet Salisu, Shehu Jafaru
Umaru, Abdullahi Tanko
Madu, Abdulrazak Yuguda
author_sort Salisu, Shehu Jafaru
collection UUM
description In the present globalised world, E-Governance is increasingly becoming citizens - centred particularly in the delivery of government services to its public.In classical traditions and as accepted norm both government and Non -Governmental Organizations exist to offer citizens the means to directly or indirectly participate with a view to improving the quality of governance through service delivery.In Nigeria the attempt in the experience to make this possible has been characterized by obstacles.Hence such efforts have met certain critical impediments so that despite efforts towards realising the desired objectives of e-government as a tool for service delivery to the public sector such seems not to have been achieved, apparently, because of the fact that adult literacy level is low and issues of poor power supply are prevalent among others.The objective of the paper is to examine the impediments to e – governance and service delivery in the public sector in Nigeria.The paper recommends that the government should initiate and implement a pilot programme to explore the effectiveness of e-government in service delivery in the Public sector in Nigeria.
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spelling uum-204082016-12-21T02:24:57Z https://repo.uum.edu.my/id/eprint/20408/ Impediments to e-governance and service delivery in the Nigerian public sector Salisu, Shehu Jafaru Umaru, Abdullahi Tanko Madu, Abdulrazak Yuguda HJ Public Finance In the present globalised world, E-Governance is increasingly becoming citizens - centred particularly in the delivery of government services to its public.In classical traditions and as accepted norm both government and Non -Governmental Organizations exist to offer citizens the means to directly or indirectly participate with a view to improving the quality of governance through service delivery.In Nigeria the attempt in the experience to make this possible has been characterized by obstacles.Hence such efforts have met certain critical impediments so that despite efforts towards realising the desired objectives of e-government as a tool for service delivery to the public sector such seems not to have been achieved, apparently, because of the fact that adult literacy level is low and issues of poor power supply are prevalent among others.The objective of the paper is to examine the impediments to e – governance and service delivery in the public sector in Nigeria.The paper recommends that the government should initiate and implement a pilot programme to explore the effectiveness of e-government in service delivery in the Public sector in Nigeria. 2016-10-05 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/20408/1/ICOGPA%202016%201%207.pdf Salisu, Shehu Jafaru and Umaru, Abdullahi Tanko and Madu, Abdulrazak Yuguda (2016) Impediments to e-governance and service delivery in the Nigerian public sector. In: International Conference on Government & Public Affairs 2016 (ICOGPA2016), October 5th - 6th, 2016, School of Government, Universiti Utara Malaysia (UUM), Sintok, Kedah, Malaysia. http://icogpa2016.weebly.com/
spellingShingle HJ Public Finance
Salisu, Shehu Jafaru
Umaru, Abdullahi Tanko
Madu, Abdulrazak Yuguda
Impediments to e-governance and service delivery in the Nigerian public sector
title Impediments to e-governance and service delivery in the Nigerian public sector
title_full Impediments to e-governance and service delivery in the Nigerian public sector
title_fullStr Impediments to e-governance and service delivery in the Nigerian public sector
title_full_unstemmed Impediments to e-governance and service delivery in the Nigerian public sector
title_short Impediments to e-governance and service delivery in the Nigerian public sector
title_sort impediments to e governance and service delivery in the nigerian public sector
topic HJ Public Finance
url https://repo.uum.edu.my/id/eprint/20408/1/ICOGPA%202016%201%207.pdf
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