Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel
Many of the existing usability evaluation models for mobile applications have not been evaluated to determine its usefulness, accuracy and applicability in to the real world environment. This may not provide confidence on the side of the evaluator and the results may not be comprehensive and valid.A...
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| Format: | Article |
| Language: | English |
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Universiti Teknikal Malaysia Melaka
2016
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| Online Access: | https://repo.uum.edu.my/id/eprint/20529/1/JTEC%208%2010%202016%2053%2057.pdf |
| _version_ | 1825804386881765376 |
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| author | Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham |
| author_facet | Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham |
| author_sort | Abubakar, Hamisu Ibrahim |
| collection | UUM |
| description | Many of the existing usability evaluation models for mobile applications have not been evaluated to determine its usefulness, accuracy and applicability in to the real world environment. This may not provide confidence on the side of the evaluator and the results may not be comprehensive and valid.A model for evaluating the usability of mobile banking applications interface is developed in response to usability practitioners and mbanking applications developers’ needs. The experts implemented the model using various m-banking application platforms through heuristic evaluation method. A list of predefined validation measures were used by the experts’ in order to determine the accuracy and applicability of the proposed model.The results show that the model is useful, accurate and can be used for evaluating the usability of m-banking applications interface. Therefore, this paper will benefit both the research community and the usability practitioners towards better understanding of model validation process. |
| first_indexed | 2024-07-04T06:13:42Z |
| format | Article |
| id | uum-20529 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:13:42Z |
| publishDate | 2016 |
| publisher | Universiti Teknikal Malaysia Melaka |
| record_format | eprints |
| spelling | uum-205292017-01-04T01:44:49Z https://repo.uum.edu.my/id/eprint/20529/ Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham QA75 Electronic computers. Computer science Many of the existing usability evaluation models for mobile applications have not been evaluated to determine its usefulness, accuracy and applicability in to the real world environment. This may not provide confidence on the side of the evaluator and the results may not be comprehensive and valid.A model for evaluating the usability of mobile banking applications interface is developed in response to usability practitioners and mbanking applications developers’ needs. The experts implemented the model using various m-banking application platforms through heuristic evaluation method. A list of predefined validation measures were used by the experts’ in order to determine the accuracy and applicability of the proposed model.The results show that the model is useful, accurate and can be used for evaluating the usability of m-banking applications interface. Therefore, this paper will benefit both the research community and the usability practitioners towards better understanding of model validation process. Universiti Teknikal Malaysia Melaka 2016 Article PeerReviewed application/pdf en cc_by https://repo.uum.edu.my/id/eprint/20529/1/JTEC%208%2010%202016%2053%2057.pdf Abubakar, Hamisu Ibrahim and Hashim, Nor Laily and Hussain, Azham (2016) Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel. Journal of Telecommunication, Electronic and Computer Engineering, 8 (10). pp. 53-57. ISSN 2180-1843 http://journal.utem.edu.my/index.php/jtec/article/view/1371 |
| spellingShingle | QA75 Electronic computers. Computer science Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title | Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title_full | Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title_fullStr | Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title_full_unstemmed | Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title_short | Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel |
| title_sort | usability evaluation model for mobile banking applications interface model evaluation process using experts panel |
| topic | QA75 Electronic computers. Computer science |
| url | https://repo.uum.edu.my/id/eprint/20529/1/JTEC%208%2010%202016%2053%2057.pdf |
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