Summary: | Health service is one of the important services offered by universities to international students. It is considered a significant measure
that indicates the universities’ interest in the
welfare of this segment of students.However,
obstacles related to health service negatively
affect students, and one of these obstacles is the
requirement to present health insurance
documents.Generally, hospitals require students
to show proof of health insurance prior to
treatment.This requirement is a challenge for
students especially in emergency cases, and it
also delays the therapy or surgery.In response to
this issue, this paper aims to develop a prototype
of clinic panel information system that allows
online access to student information, including
their insurance details, and sends e-mail
notifications to students when their insurance is
about to expire.Rapid application development
methodology is used in research design, and
system usability scale was used to evaluate the
usability.The prototype was assessed through a
sample that consists of thirty-six respondents and
was found to produce positive results.
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