E-Queue mobile application
Waiting in line is a common experience in daily life, whether for a table at a popular restaurant or for the service at a bank.This experience is not always pleasant for most of people because they always have to wait for a long time to be serviced.The ability to interact with waiting customers is h...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20919/1/shsconf_icome2017%201%206xiiii.pdf |
| _version_ | 1803628060590735360 |
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| author | Khong, Yeen Lai Ooi, Bee Chen Tan, Kok Eng Ibrahim, Salizatul Aizah Tee, Peck Ling |
| author_facet | Khong, Yeen Lai Ooi, Bee Chen Tan, Kok Eng Ibrahim, Salizatul Aizah Tee, Peck Ling |
| author_sort | Khong, Yeen Lai |
| collection | UUM |
| description | Waiting in line is a common experience in daily life, whether for a table at a popular restaurant or for the service at a bank.This experience is not always pleasant for most of people because they always have to wait for a long time to be serviced.The ability to interact with waiting customers is highly desirable because it allows businesses the opportunity to optimize their existing services and offer new services to
waiting customers.However, interacting with individuals waiting in a queue has been inefficient and costly because employees must either talk with each waiting customer on an ongoing basis or the business must provide high tech devices that interact with each waiting customer.Agile methodology which will be used to develop this application, it incorporates
the SDLC phases starting from the Planning phase up to the Maintenance phase.End of the research, we found that majority of respondents are
prefer to use the proposed system compared with current method. |
| first_indexed | 2024-07-04T06:15:57Z |
| format | Conference or Workshop Item |
| id | uum-20919 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:15:57Z |
| publishDate | 2017 |
| record_format | dspace |
| spelling | uum-209192017-02-12T03:39:14Z https://repo.uum.edu.my/id/eprint/20919/ E-Queue mobile application Khong, Yeen Lai Ooi, Bee Chen Tan, Kok Eng Ibrahim, Salizatul Aizah Tee, Peck Ling QA75 Electronic computers. Computer science Waiting in line is a common experience in daily life, whether for a table at a popular restaurant or for the service at a bank.This experience is not always pleasant for most of people because they always have to wait for a long time to be serviced.The ability to interact with waiting customers is highly desirable because it allows businesses the opportunity to optimize their existing services and offer new services to waiting customers.However, interacting with individuals waiting in a queue has been inefficient and costly because employees must either talk with each waiting customer on an ongoing basis or the business must provide high tech devices that interact with each waiting customer.Agile methodology which will be used to develop this application, it incorporates the SDLC phases starting from the Planning phase up to the Maintenance phase.End of the research, we found that majority of respondents are prefer to use the proposed system compared with current method. 2017 Conference or Workshop Item PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/20919/1/shsconf_icome2017%201%206xiiii.pdf Khong, Yeen Lai and Ooi, Bee Chen and Tan, Kok Eng and Ibrahim, Salizatul Aizah and Tee, Peck Ling (2017) E-Queue mobile application. In: International Conference on Communication and Media: An International Communication Association Regional Conference (i-COME’16), 18th - 20th September 2016, Istana Hotel, Kuala Lumpur. http://doi.org/10.1051/shsconf/20173300033 doi:10.1051/shsconf/20173300033 doi:10.1051/shsconf/20173300033 |
| spellingShingle | QA75 Electronic computers. Computer science Khong, Yeen Lai Ooi, Bee Chen Tan, Kok Eng Ibrahim, Salizatul Aizah Tee, Peck Ling E-Queue mobile application |
| title | E-Queue mobile application |
| title_full | E-Queue mobile application |
| title_fullStr | E-Queue mobile application |
| title_full_unstemmed | E-Queue mobile application |
| title_short | E-Queue mobile application |
| title_sort | e queue mobile application |
| topic | QA75 Electronic computers. Computer science |
| url | https://repo.uum.edu.my/id/eprint/20919/1/shsconf_icome2017%201%206xiiii.pdf |
| work_keys_str_mv | AT khongyeenlai equeuemobileapplication AT ooibeechen equeuemobileapplication AT tankokeng equeuemobileapplication AT ibrahimsalizatulaizah equeuemobileapplication AT teepeckling equeuemobileapplication |