Exploring the pattern of internal communication in total quality management implementation in manufacturing companies
Communication is an important aspect of organizational dynamic process and it is irrefutable one of the critical success factors of the Total Quality Management (TQM) implementation. Although there are increasing awareness concerning the importance of internal organizational communication, knowledg...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
EDP Sciences
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20970/1/shsconf_icome2017%201%209v.pdf |