Scale development for consumer protection and its determinants: evidence from Nigeria
Purpose: This paper aims to develop an instrument for measuring Consumer Protection and its Determinants (CP&Ds). This is because literature on an instrument to measure CP&Ds is scarce. Design/methodology/approach: In Nigeria, 53 questionnaires were distributed to legal practitioners.The st...
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| Format: | Article |
| Language: | English |
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Emerald Group Publishing Limited
2016
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| Online Access: | https://repo.uum.edu.my/id/eprint/22003/1/IJLMA%20%2058%204%202016%20468-483.pdf |
| _version_ | 1825804665601654784 |
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| author | Usman, Dahiru Jafaru Yaacob, Nurli A. Rahman, Aspalella |
| author_facet | Usman, Dahiru Jafaru Yaacob, Nurli A. Rahman, Aspalella |
| author_sort | Usman, Dahiru Jafaru |
| collection | UUM |
| description | Purpose: This paper aims to develop an instrument for measuring Consumer Protection and its Determinants (CP&Ds). This is because literature on an instrument to measure CP&Ds is scarce.
Design/methodology/approach: In Nigeria, 53 questionnaires were distributed to legal practitioners.The study used 24 items to operationalize the CP&Ds. The research data were coded and scored, and the exploratory factor analysis (EFA) was conducted using SPSS version 22. The Bartlett’s test of sphericity, Kaiser–Meyer–Olkin, Cronbach’s alpha and Pearson’s correlation coefficient were used for the EFA, internal consistency reliability and multicollinearity, respectively.Findings: The EFA produced seven factors, and each determinant was found reliable with its measure of internal consistency.Research limitations/implications:
The research result may not be generalized across jurisdiction because of the limited sample size and the fact that the data were collected from Nigerian legal practitioners.Practical implications: This study can be used by policymakers and even private electricity companies in the deregulated electricity sector in Nigeria for policy design and effective consumer protection.Originality/value: From the extensive literature review none was identified on the scale development for measuring CP&Ds.This exploratory research is the first attempt to develop an instrument for measuring CP&Ds. |
| first_indexed | 2024-07-04T06:19:23Z |
| format | Article |
| id | uum-22003 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:19:23Z |
| publishDate | 2016 |
| publisher | Emerald Group Publishing Limited |
| record_format | eprints |
| spelling | uum-220032017-05-09T04:08:41Z https://repo.uum.edu.my/id/eprint/22003/ Scale development for consumer protection and its determinants: evidence from Nigeria Usman, Dahiru Jafaru Yaacob, Nurli A. Rahman, Aspalella HF Commerce Purpose: This paper aims to develop an instrument for measuring Consumer Protection and its Determinants (CP&Ds). This is because literature on an instrument to measure CP&Ds is scarce. Design/methodology/approach: In Nigeria, 53 questionnaires were distributed to legal practitioners.The study used 24 items to operationalize the CP&Ds. The research data were coded and scored, and the exploratory factor analysis (EFA) was conducted using SPSS version 22. The Bartlett’s test of sphericity, Kaiser–Meyer–Olkin, Cronbach’s alpha and Pearson’s correlation coefficient were used for the EFA, internal consistency reliability and multicollinearity, respectively.Findings: The EFA produced seven factors, and each determinant was found reliable with its measure of internal consistency.Research limitations/implications: The research result may not be generalized across jurisdiction because of the limited sample size and the fact that the data were collected from Nigerian legal practitioners.Practical implications: This study can be used by policymakers and even private electricity companies in the deregulated electricity sector in Nigeria for policy design and effective consumer protection.Originality/value: From the extensive literature review none was identified on the scale development for measuring CP&Ds.This exploratory research is the first attempt to develop an instrument for measuring CP&Ds. Emerald Group Publishing Limited 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/22003/1/IJLMA%20%2058%204%202016%20468-483.pdf Usman, Dahiru Jafaru and Yaacob, Nurli and A. Rahman, Aspalella (2016) Scale development for consumer protection and its determinants: evidence from Nigeria. International Journal of Law and Management, 58 (4). pp. 354-371. ISSN 1754-243X http://doi.org/10.1108/IJLMA-04-2015-0018 doi:10.1108/IJLMA-04-2015-0018 doi:10.1108/IJLMA-04-2015-0018 |
| spellingShingle | HF Commerce Usman, Dahiru Jafaru Yaacob, Nurli A. Rahman, Aspalella Scale development for consumer protection and its determinants: evidence from Nigeria |
| title | Scale development for consumer protection and its determinants: evidence from Nigeria |
| title_full | Scale development for consumer protection and its determinants: evidence from Nigeria |
| title_fullStr | Scale development for consumer protection and its determinants: evidence from Nigeria |
| title_full_unstemmed | Scale development for consumer protection and its determinants: evidence from Nigeria |
| title_short | Scale development for consumer protection and its determinants: evidence from Nigeria |
| title_sort | scale development for consumer protection and its determinants evidence from nigeria |
| topic | HF Commerce |
| url | https://repo.uum.edu.my/id/eprint/22003/1/IJLMA%20%2058%204%202016%20468-483.pdf |
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