The level of TQM practices in tertiary education industry
The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data...
| Main Authors: | , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
International digital organization for scientific information (IDOSI)
2016
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/22111/1/WASJ%2034%204%202016%20518%20522.pdf |
| _version_ | 1825804686140112896 |
|---|---|
| author | Romle, Abd Rahim Mohd Rodzi, Safarina Kamal Ideris, Muhamad Shah Saberi, Nasarina Mohamad Zabri, Akmal Hakim Mahamad, Nor Azlindamazlini |
| author_facet | Romle, Abd Rahim Mohd Rodzi, Safarina Kamal Ideris, Muhamad Shah Saberi, Nasarina Mohamad Zabri, Akmal Hakim Mahamad, Nor Azlindamazlini |
| author_sort | Romle, Abd Rahim |
| collection | UUM |
| description | The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling
technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data obtained was analyzed by using Statistical Package for Social Sciences (SPSS) version 20. From the result of mean score, the study suggested the overall of understanding on TQM practices among undergraduates were high. |
| first_indexed | 2024-07-04T06:19:42Z |
| format | Article |
| id | uum-22111 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:19:42Z |
| publishDate | 2016 |
| publisher | International digital organization for scientific information (IDOSI) |
| record_format | eprints |
| spelling | uum-221112017-06-01T07:27:51Z https://repo.uum.edu.my/id/eprint/22111/ The level of TQM practices in tertiary education industry Romle, Abd Rahim Mohd Rodzi, Safarina Kamal Ideris, Muhamad Shah Saberi, Nasarina Mohamad Zabri, Akmal Hakim Mahamad, Nor Azlindamazlini HD28 Management. Industrial Management LB2300 Higher Education The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data obtained was analyzed by using Statistical Package for Social Sciences (SPSS) version 20. From the result of mean score, the study suggested the overall of understanding on TQM practices among undergraduates were high. International digital organization for scientific information (IDOSI) 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/22111/1/WASJ%2034%204%202016%20518%20522.pdf Romle, Abd Rahim and Mohd Rodzi, Safarina and Kamal Ideris, Muhamad Shah and Saberi, Nasarina and Mohamad Zabri, Akmal Hakim and Mahamad, Nor Azlindamazlini (2016) The level of TQM practices in tertiary education industry. World Applied Sciences Journal, 34 (4). pp. 518-522. ISSN 1818-4952 https://www.idosi.org/wasj/wasj34(4)16/17.pdf |
| spellingShingle | HD28 Management. Industrial Management LB2300 Higher Education Romle, Abd Rahim Mohd Rodzi, Safarina Kamal Ideris, Muhamad Shah Saberi, Nasarina Mohamad Zabri, Akmal Hakim Mahamad, Nor Azlindamazlini The level of TQM practices in tertiary education industry |
| title | The level of TQM practices in tertiary education industry |
| title_full | The level of TQM practices in tertiary education industry |
| title_fullStr | The level of TQM practices in tertiary education industry |
| title_full_unstemmed | The level of TQM practices in tertiary education industry |
| title_short | The level of TQM practices in tertiary education industry |
| title_sort | level of tqm practices in tertiary education industry |
| topic | HD28 Management. Industrial Management LB2300 Higher Education |
| url | https://repo.uum.edu.my/id/eprint/22111/1/WASJ%2034%204%202016%20518%20522.pdf |
| work_keys_str_mv | AT romleabdrahim theleveloftqmpracticesintertiaryeducationindustry AT mohdrodzisafarina theleveloftqmpracticesintertiaryeducationindustry AT kamaliderismuhamadshah theleveloftqmpracticesintertiaryeducationindustry AT saberinasarina theleveloftqmpracticesintertiaryeducationindustry AT mohamadzabriakmalhakim theleveloftqmpracticesintertiaryeducationindustry AT mahamadnorazlindamazlini theleveloftqmpracticesintertiaryeducationindustry AT romleabdrahim leveloftqmpracticesintertiaryeducationindustry AT mohdrodzisafarina leveloftqmpracticesintertiaryeducationindustry AT kamaliderismuhamadshah leveloftqmpracticesintertiaryeducationindustry AT saberinasarina leveloftqmpracticesintertiaryeducationindustry AT mohamadzabriakmalhakim leveloftqmpracticesintertiaryeducationindustry AT mahamadnorazlindamazlini leveloftqmpracticesintertiaryeducationindustry |