Enhancing quality of service: A conceptual poka-yoke approach

Vending machine is one of the most widely used machines by the consumer.Many improvements have been made to improve the capability of vending machines.However, there are quality issues on products dispensed by the machines.In this study, the product expiration date is the main focus. Unlike buying...

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Váldodahkkit: Alghozali, Fachrul Iman, Jamaludin, Roslan, Bahaudin, Ahmad Yusni
Materiálatiipa: Artihkal
Giella:English
Almmustuhtton: UUM College of Business 2016
Fáttát:
Liŋkkat:https://repo.uum.edu.my/id/eprint/22285/1/JTOM%2011%202%202016%2047%2056.pdf