Enhancing quality of service: A conceptual poka-yoke approach
Vending machine is one of the most widely used machines by the consumer.Many improvements have been made to improve the capability of vending machines.However, there are quality issues on products dispensed by the machines.In this study, the product expiration date is the main focus. Unlike buying...
| Главные авторы: | , , |
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| Формат: | Статья |
| Язык: | English |
| Опубликовано: |
UUM College of Business
2016
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| Предметы: | |
| Online-ссылка: | https://repo.uum.edu.my/id/eprint/22285/1/JTOM%2011%202%202016%2047%2056.pdf |