Enhancing quality of service: A conceptual poka-yoke approach
Vending machine is one of the most widely used machines by the consumer.Many improvements have been made to improve the capability of vending machines.However, there are quality issues on products dispensed by the machines.In this study, the product expiration date is the main focus. Unlike buying...
| Hlavní autoři: | , , |
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| Médium: | Článek |
| Jazyk: | English |
| Vydáno: |
UUM College of Business
2016
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| Témata: | |
| On-line přístup: | https://repo.uum.edu.my/id/eprint/22285/1/JTOM%2011%202%202016%2047%2056.pdf |