The influences of brand image and brand personality on brand loyalty
Several studies in the field of branding management, customer behaviour have mentioned that there are variables related to effect customer brand loyalty such as perceived quality, brand awareness, brand equity, among others.However, few studies have attempted to consider the influence of brand image...
Հիմնական հեղինակներ: | , , |
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Ձևաչափ: | Conference or Workshop Item |
Լեզու: | English |
Հրապարակվել է: |
2014
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Խորագրեր: | |
Առցանց հասանելիություն: | https://repo.uum.edu.my/id/eprint/22450/1/ICBM%202014%20%20271%20275.pdf |
Ամփոփում: | Several studies in the field of branding management, customer behaviour have mentioned that there are variables related to effect customer brand loyalty such as perceived quality, brand awareness, brand equity, among others.However, few studies have attempted to consider the influence of brand image and brand personality.Even if any, they have reported conflicting findings.This paper proposes to examine the relationship between brand image and brand personality on brand loyalty. |
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