Key determinants of students' perception and acceptance towards UPSB laundry service

Laundry service provided by UPSB Sdn. Bhd. is one of the business services provided by them in UUM, as well as being the most widespread laundry services available in UUM.Due to that, it is important that a research conducted will identify the key determinants of students’ perception and acceptance...

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Main Authors: Mohd Hafiz, Ainnur Fai’qah, Ch’ng, Chee Wei, Harm, Huann Teng, Lim, Chun Num, Rhodiana, Rhodiana, Osman, Nor Hasni
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/22671/1/STML%E2%80%93Go%20Green%202016%20822%20830.pdf
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author Mohd Hafiz, Ainnur Fai’qah
Ch’ng, Chee Wei
Harm, Huann Teng
Lim, Chun Num
Rhodiana, Rhodiana
Osman, Nor Hasni
author_facet Mohd Hafiz, Ainnur Fai’qah
Ch’ng, Chee Wei
Harm, Huann Teng
Lim, Chun Num
Rhodiana, Rhodiana
Osman, Nor Hasni
author_sort Mohd Hafiz, Ainnur Fai’qah
collection UUM
description Laundry service provided by UPSB Sdn. Bhd. is one of the business services provided by them in UUM, as well as being the most widespread laundry services available in UUM.Due to that, it is important that a research conducted will identify the key determinants of students’ perception and acceptance towards the service provided. Referring to the study, this article reflects critical outcomes in view of following objectives: 1. To identify the key determinants that would affect the perception level of the students towards the laundry service that is provided by UPSB Sdn. Bhd. 2. To identify the differences in perception in between the demographic attributes.The respondents of this study are UUM undergraduate students that are currently residing in hostels located at Route C areas, i.e. DPP Muamalat and DPP Yayasan Al-Bukhary.A quantitative research mthod is applied in this research, with the research instrument of survey questionnaire that consists of 5-point Likert scale questions adapted from the Technology Acceptance Model by Davis, Bagozzi and Warshaw (1989).
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spelling uum-226712017-07-27T00:39:02Z https://repo.uum.edu.my/id/eprint/22671/ Key determinants of students' perception and acceptance towards UPSB laundry service Mohd Hafiz, Ainnur Fai’qah Ch’ng, Chee Wei Harm, Huann Teng Lim, Chun Num Rhodiana, Rhodiana Osman, Nor Hasni HF Commerce Laundry service provided by UPSB Sdn. Bhd. is one of the business services provided by them in UUM, as well as being the most widespread laundry services available in UUM.Due to that, it is important that a research conducted will identify the key determinants of students’ perception and acceptance towards the service provided. Referring to the study, this article reflects critical outcomes in view of following objectives: 1. To identify the key determinants that would affect the perception level of the students towards the laundry service that is provided by UPSB Sdn. Bhd. 2. To identify the differences in perception in between the demographic attributes.The respondents of this study are UUM undergraduate students that are currently residing in hostels located at Route C areas, i.e. DPP Muamalat and DPP Yayasan Al-Bukhary.A quantitative research mthod is applied in this research, with the research instrument of survey questionnaire that consists of 5-point Likert scale questions adapted from the Technology Acceptance Model by Davis, Bagozzi and Warshaw (1989). 2017 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/22671/1/STML%E2%80%93Go%20Green%202016%20822%20830.pdf Mohd Hafiz, Ainnur Fai’qah and Ch’ng, Chee Wei and Harm, Huann Teng and Lim, Chun Num and Rhodiana, Rhodiana and Osman, Nor Hasni (2017) Key determinants of students' perception and acceptance towards UPSB laundry service. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia. http://stmlportal.net/stmlgogreen2016/pdf/p822.pdf
spellingShingle HF Commerce
Mohd Hafiz, Ainnur Fai’qah
Ch’ng, Chee Wei
Harm, Huann Teng
Lim, Chun Num
Rhodiana, Rhodiana
Osman, Nor Hasni
Key determinants of students' perception and acceptance towards UPSB laundry service
title Key determinants of students' perception and acceptance towards UPSB laundry service
title_full Key determinants of students' perception and acceptance towards UPSB laundry service
title_fullStr Key determinants of students' perception and acceptance towards UPSB laundry service
title_full_unstemmed Key determinants of students' perception and acceptance towards UPSB laundry service
title_short Key determinants of students' perception and acceptance towards UPSB laundry service
title_sort key determinants of students perception and acceptance towards upsb laundry service
topic HF Commerce
url https://repo.uum.edu.my/id/eprint/22671/1/STML%E2%80%93Go%20Green%202016%20822%20830.pdf
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