The service quality in higher education: A case of UUM Operations Management students
STML services have been one of the major topics discuss among students in UUM.Due to its importance, a research that investigates the student’s satisfaction on service quality was conducted.In view of the above study, this article highlights outcomes to the following aims: 1) to identifies the level...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/22687/1/STML%E2%80%93Go%20Green%202016%20876%20886.pdf |