Service quality in UUM sport centre and its impact on UUM students satisfactions

Service quality in UUM sport centre and its impact on UUM students satisfactions

This research aimed to identify the significant relationship between quality of service at Universiti Utara Malaysia (UUM) Sport Centre its impact toward UUM students satisfaction by using SERVQUAL model.A field survey of UUM Sport Centre service quality was conducted in Universiti Utara Malaysia (U...

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Bibliographic Details
Main Authors: Abd Rahman, Adilla, Khalid, Khairulbariah, Abd Wahid, Noor Akma Hidayah, Mohd Nor, Norul Shaerah, Abd Siti Goo, Nur Syahidah, Radzuan, Kamaruddin
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
HF Commerce
Online Access:https://repo.uum.edu.my/id/eprint/22691/1/STML%E2%80%93Go%20Green%202016%20914%20923.pdf

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