Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat
On-campus foodservices were the first choice for university students to dine in.Therefore, to maintain students’ level of satisfaction for on-campus foodservice, university foodservice have to be monitored and improve periodically.This study will discuss about the issues of unhealthy food, price not...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/22692/1/STML%E2%80%93Go%20Green%202016%20924%20933.pdf |
| _version_ | 1803628414230331392 |
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| author | Radzuan, Kamaruddin Khor, Ee Thing Koh, Hui Chuin Lau, Suet Yee Liew, Mei Mei Loh, Hoay Yuan |
| author_facet | Radzuan, Kamaruddin Khor, Ee Thing Koh, Hui Chuin Lau, Suet Yee Liew, Mei Mei Loh, Hoay Yuan |
| author_sort | Radzuan, Kamaruddin |
| collection | UUM |
| description | On-campus foodservices were the first choice for university students to dine in.Therefore, to maintain students’ level of satisfaction for on-campus foodservice, university foodservice have to be monitored and improve periodically.This study will discuss about the issues of unhealthy food, price not standardized and hygiene problem.This study highlights 2 outcomes in the view of the following objectives (1) determine the student satisfaction level on cafeteria services at cafeteria Inapan Siswa Bank Muamalat (2) determine the important factor of student satisfaction on cafeteria services at cafeteria Inapan Siswa Bank Muamalat.The data was collected through a
questionnaire survey that targeting students from UUM that majority stay at route C, and analyse with SPSS v.21 statistical techniques. The results of descriptive analysis shown that overall of student satisfaction level on cafeteria is not satisfied and it concluded that the important factor of student satisfaction are cleanliness, customer service, price and food quality. Studies on these cafeteria only the beginning and
researcher shall do future research for other cafeteria in UUM too to ensure that the all cafeteria in UUM able to deliver high degree of service quality |
| first_indexed | 2024-07-04T06:21:34Z |
| format | Conference or Workshop Item |
| id | uum-22692 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:21:34Z |
| publishDate | 2017 |
| record_format | dspace |
| spelling | uum-226922017-07-25T07:46:51Z https://repo.uum.edu.my/id/eprint/22692/ Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat Radzuan, Kamaruddin Khor, Ee Thing Koh, Hui Chuin Lau, Suet Yee Liew, Mei Mei Loh, Hoay Yuan HD28 Management. Industrial Management TX Home economics On-campus foodservices were the first choice for university students to dine in.Therefore, to maintain students’ level of satisfaction for on-campus foodservice, university foodservice have to be monitored and improve periodically.This study will discuss about the issues of unhealthy food, price not standardized and hygiene problem.This study highlights 2 outcomes in the view of the following objectives (1) determine the student satisfaction level on cafeteria services at cafeteria Inapan Siswa Bank Muamalat (2) determine the important factor of student satisfaction on cafeteria services at cafeteria Inapan Siswa Bank Muamalat.The data was collected through a questionnaire survey that targeting students from UUM that majority stay at route C, and analyse with SPSS v.21 statistical techniques. The results of descriptive analysis shown that overall of student satisfaction level on cafeteria is not satisfied and it concluded that the important factor of student satisfaction are cleanliness, customer service, price and food quality. Studies on these cafeteria only the beginning and researcher shall do future research for other cafeteria in UUM too to ensure that the all cafeteria in UUM able to deliver high degree of service quality 2017 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/22692/1/STML%E2%80%93Go%20Green%202016%20924%20933.pdf Radzuan, Kamaruddin and Khor, Ee Thing and Koh, Hui Chuin and Lau, Suet Yee and Liew, Mei Mei and Loh, Hoay Yuan (2017) Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia. http://stmlportal.net/stmlgogreen2016/pdf/p924.pdf |
| spellingShingle | HD28 Management. Industrial Management TX Home economics Radzuan, Kamaruddin Khor, Ee Thing Koh, Hui Chuin Lau, Suet Yee Liew, Mei Mei Loh, Hoay Yuan Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title | Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title_full | Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title_fullStr | Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title_full_unstemmed | Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title_short | Level of student's satisfaction in cafeteria Inapan Siswa Bank Muamalat |
| title_sort | level of student s satisfaction in cafeteria inapan siswa bank muamalat |
| topic | HD28 Management. Industrial Management TX Home economics |
| url | https://repo.uum.edu.my/id/eprint/22692/1/STML%E2%80%93Go%20Green%202016%20924%20933.pdf |
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