A customer service representative job is not for the faint-hearted
KUALA LUMPUR: "Do you know that this is urgent? Do you even know what I want? Or you're just plain stupid to understand anything? You can't even do a simple customer service job!" These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer ser...
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| Format: | Newspaper |
| Language: | English |
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New Sabah Times
2017
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| Online Access: | https://repo.uum.edu.my/id/eprint/22875/1/NewsSabahTimesEnglish%28kk%2906072017Home.pdf |