Effect of perceived safety, procedural justice on domestic airline passengers of Nigeria
The aim of the paper is to empirically examine how perceived safety and procedural justice effect satisfaction service recovery of domestic airline passengers in Nigeria.The study uses survey method, quantitative in nature.Using PLS SEM the conceptual model was tested with a sample of 444 passengers...
প্রধান লেখক: | , |
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বিন্যাস: | প্রবন্ধ |
প্রকাশিত: |
Academy of Business and Retail Management Research
2017
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বিষয়গুলি: |
Search Result 1
Effect of perceived safety, procedural justice on domestic airline passengers of Nigeria
প্রকাশিত 2018
প্রবন্ধ
Search Result 2
Effect of perceived safety, procedural justice on domestic airline passengers of Nigeria
প্রকাশিত 2017
প্রবন্ধ