Mall restructuring at A-one Mall

Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and...

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Main Authors: Mishra, Jagriti, Banerjee, Bhaskar
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf
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author Mishra, Jagriti
Banerjee, Bhaskar
author_facet Mishra, Jagriti
Banerjee, Bhaskar
author_sort Mishra, Jagriti
collection UUM
description Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and customer feedback was also moving towards negative.The entire fourth floor was not performing and retail space was turning out to be a nonproductive space.“In the retail sector, the total contribution of Food & Grocery Industry is 60-65% as per latest market reports (Maheshwari & Ghosh, 2016).I thought that food category would be a crowd puller, but it is turning out to be dampener.” said Mr. Vikram Bhathija, who was heading the Men’s Division.“It is so disappointing, but we must think of corrective actions. What if we focus on fashion category which is the second most preferred category amongst consumers (IBEF, 2017) ?” replied Mr. Ajay.Instead of focussing on corrective actions towards one category or on one floor it was decided that the entire mall including all the categories needs to be restructured for long term benefits.
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spelling uum-234332018-02-15T01:42:25Z https://repo.uum.edu.my/id/eprint/23433/ Mall restructuring at A-one Mall Mishra, Jagriti Banerjee, Bhaskar HD28 Management. Industrial Management Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and customer feedback was also moving towards negative.The entire fourth floor was not performing and retail space was turning out to be a nonproductive space.“In the retail sector, the total contribution of Food & Grocery Industry is 60-65% as per latest market reports (Maheshwari & Ghosh, 2016).I thought that food category would be a crowd puller, but it is turning out to be dampener.” said Mr. Vikram Bhathija, who was heading the Men’s Division.“It is so disappointing, but we must think of corrective actions. What if we focus on fashion category which is the second most preferred category amongst consumers (IBEF, 2017) ?” replied Mr. Ajay.Instead of focussing on corrective actions towards one category or on one floor it was decided that the entire mall including all the categories needs to be restructured for long term benefits. 2017-10-30 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf Mishra, Jagriti and Banerjee, Bhaskar (2017) Mall restructuring at A-one Mall. In: 2nd International Case Study Conference (ICSC 2017), 30th-31st October 2017, Adya Hotel, Langkawi Island, Kedah, Malaysia.
spellingShingle HD28 Management. Industrial Management
Mishra, Jagriti
Banerjee, Bhaskar
Mall restructuring at A-one Mall
title Mall restructuring at A-one Mall
title_full Mall restructuring at A-one Mall
title_fullStr Mall restructuring at A-one Mall
title_full_unstemmed Mall restructuring at A-one Mall
title_short Mall restructuring at A-one Mall
title_sort mall restructuring at a one mall
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf
work_keys_str_mv AT mishrajagriti mallrestructuringataonemall
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