Mall restructuring at A-one Mall
Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and...
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Format: | Conference or Workshop Item |
Language: | English |
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2017
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Online Access: | https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf |
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author | Mishra, Jagriti Banerjee, Bhaskar |
author_facet | Mishra, Jagriti Banerjee, Bhaskar |
author_sort | Mishra, Jagriti |
collection | UUM |
description | Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and customer feedback was also moving towards negative.The entire fourth floor was not performing and retail space was turning out to be a nonproductive space.“In the retail sector, the total contribution of Food & Grocery Industry is
60-65% as per latest market reports (Maheshwari & Ghosh, 2016).I thought that food category would be a crowd puller, but it is turning out to be dampener.” said Mr. Vikram Bhathija, who was heading the Men’s Division.“It is so disappointing, but we must think of corrective actions. What if we focus on fashion category which is the second most preferred category amongst consumers (IBEF, 2017) ?” replied Mr. Ajay.Instead of focussing on corrective actions towards one category or on one floor it was decided that the entire mall including all the categories needs to be restructured for long term benefits. |
first_indexed | 2024-07-04T06:23:33Z |
format | Conference or Workshop Item |
id | uum-23433 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:23:33Z |
publishDate | 2017 |
record_format | dspace |
spelling | uum-234332018-02-15T01:42:25Z https://repo.uum.edu.my/id/eprint/23433/ Mall restructuring at A-one Mall Mishra, Jagriti Banerjee, Bhaskar HD28 Management. Industrial Management Mr. Ajay Kumar, the regional manager of A-one Mall was presiding over the weekly meeting with his category management team. All his apprehensions were coming true as his team started sharing facts of the last six months.The growth was stagnant, categories were not performing as per expectations and customer feedback was also moving towards negative.The entire fourth floor was not performing and retail space was turning out to be a nonproductive space.“In the retail sector, the total contribution of Food & Grocery Industry is 60-65% as per latest market reports (Maheshwari & Ghosh, 2016).I thought that food category would be a crowd puller, but it is turning out to be dampener.” said Mr. Vikram Bhathija, who was heading the Men’s Division.“It is so disappointing, but we must think of corrective actions. What if we focus on fashion category which is the second most preferred category amongst consumers (IBEF, 2017) ?” replied Mr. Ajay.Instead of focussing on corrective actions towards one category or on one floor it was decided that the entire mall including all the categories needs to be restructured for long term benefits. 2017-10-30 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf Mishra, Jagriti and Banerjee, Bhaskar (2017) Mall restructuring at A-one Mall. In: 2nd International Case Study Conference (ICSC 2017), 30th-31st October 2017, Adya Hotel, Langkawi Island, Kedah, Malaysia. |
spellingShingle | HD28 Management. Industrial Management Mishra, Jagriti Banerjee, Bhaskar Mall restructuring at A-one Mall |
title | Mall restructuring at A-one Mall |
title_full | Mall restructuring at A-one Mall |
title_fullStr | Mall restructuring at A-one Mall |
title_full_unstemmed | Mall restructuring at A-one Mall |
title_short | Mall restructuring at A-one Mall |
title_sort | mall restructuring at a one mall |
topic | HD28 Management. Industrial Management |
url | https://repo.uum.edu.my/id/eprint/23433/1/TC14.pdf |
work_keys_str_mv | AT mishrajagriti mallrestructuringataonemall AT banerjeebhaskar mallrestructuringataonemall |