Design failure mode effects analysis and customer approach matrix: A case study in an automotive company

The most recent of increasing product failure among the automotive industry has encouraged the companies to implement quality tools such as design failure mode effects analysis (DFMEA) to prevent its defects from occurring, and transferred to the customer.The aims DFMEA to satisfy customer and stake...

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Bibliographic Details
Main Authors: Ahmad, Mohd Akhir, Iteng, Rosman, Taib, Che Azlan
Format: Conference or Workshop Item
Language:English
Published: 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/24231/1/p305.pdf