The importance of water management in hotels: a framework for sustainability through innovation

This paper highlights the global phenomenon of the crisis in the quality and quantity of water supplies and how tourism generally and hotels specifically may have contributed to the situation.The major internal and external barriers for Small Medium Enterprises adopting Environmental Management Syst...

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Main Authors: Kasim, Azilah, Gursoy, Dogan, Okumus, Fevzi, Wong, Anthony
Format: Article
Language:English
Published: Routledge 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/24744/1/JST%2022%207%202014%201090%201107.pdf
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author Kasim, Azilah
Gursoy, Dogan
Okumus, Fevzi
Wong, Anthony
author_facet Kasim, Azilah
Gursoy, Dogan
Okumus, Fevzi
Wong, Anthony
author_sort Kasim, Azilah
collection UUM
description This paper highlights the global phenomenon of the crisis in the quality and quantity of water supplies and how tourism generally and hotels specifically may have contributed to the situation.The major internal and external barriers for Small Medium Enterprises adopting Environmental Management Systems, including water, are listed. The paper proposes a water management framework for hotels and other types of accommodation that leverages on the concept of innovation.Taking into account the various levels of knowledge and technological capabilities in water management, the framework is developed based on the commonly known 3R approach in environmental management, with the addition of another R (Reaching).It is proposed that hotels can innovate and enhance their water management approaches under these 4Rs: Innovative Reducing,Innovative Reusing, Innovative Reaching and Innovative Recycling.The framework offers examples and strategies about how hotels of different sizes, with differing financial, technical, knowledge and managerial capacities could address the challenge of implementing water management and obtain commercial benefit.A detailed case study is provided of a gray and black water recycling system in a Malaysian resort. Other examples of a range of water management methods are also discussed.
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spelling uum-247442018-09-04T08:02:31Z https://repo.uum.edu.my/id/eprint/24744/ The importance of water management in hotels: a framework for sustainability through innovation Kasim, Azilah Gursoy, Dogan Okumus, Fevzi Wong, Anthony G Geography (General) This paper highlights the global phenomenon of the crisis in the quality and quantity of water supplies and how tourism generally and hotels specifically may have contributed to the situation.The major internal and external barriers for Small Medium Enterprises adopting Environmental Management Systems, including water, are listed. The paper proposes a water management framework for hotels and other types of accommodation that leverages on the concept of innovation.Taking into account the various levels of knowledge and technological capabilities in water management, the framework is developed based on the commonly known 3R approach in environmental management, with the addition of another R (Reaching).It is proposed that hotels can innovate and enhance their water management approaches under these 4Rs: Innovative Reducing,Innovative Reusing, Innovative Reaching and Innovative Recycling.The framework offers examples and strategies about how hotels of different sizes, with differing financial, technical, knowledge and managerial capacities could address the challenge of implementing water management and obtain commercial benefit.A detailed case study is provided of a gray and black water recycling system in a Malaysian resort. Other examples of a range of water management methods are also discussed. Routledge 2014 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/24744/1/JST%2022%207%202014%201090%201107.pdf Kasim, Azilah and Gursoy, Dogan and Okumus, Fevzi and Wong, Anthony (2014) The importance of water management in hotels: a framework for sustainability through innovation. Journal of Sustainable Tourism, 22 (7). pp. 1090-1107. ISSN 0966-9582 http://doi.org/10.1080/09669582.2013.873444 doi:10.1080/09669582.2013.873444 doi:10.1080/09669582.2013.873444
spellingShingle G Geography (General)
Kasim, Azilah
Gursoy, Dogan
Okumus, Fevzi
Wong, Anthony
The importance of water management in hotels: a framework for sustainability through innovation
title The importance of water management in hotels: a framework for sustainability through innovation
title_full The importance of water management in hotels: a framework for sustainability through innovation
title_fullStr The importance of water management in hotels: a framework for sustainability through innovation
title_full_unstemmed The importance of water management in hotels: a framework for sustainability through innovation
title_short The importance of water management in hotels: a framework for sustainability through innovation
title_sort importance of water management in hotels a framework for sustainability through innovation
topic G Geography (General)
url https://repo.uum.edu.my/id/eprint/24744/1/JST%2022%207%202014%201090%201107.pdf
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