The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squ...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Macrothink Institute
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/24769/1/RBM%205%201%202018%201%2012.pdf |
| _version_ | 1803628775108247552 |
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| author | Alsharari, Yaser Salman Aziz, Fadzil Shah Taib, Che Azlan Yusoff, Rushami Zien |
| author_facet | Alsharari, Yaser Salman Aziz, Fadzil Shah Taib, Che Azlan Yusoff, Rushami Zien |
| author_sort | Alsharari, Yaser Salman |
| collection | UUM |
| description | This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers. |
| first_indexed | 2024-07-04T06:27:19Z |
| format | Article |
| id | uum-24769 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:27:19Z |
| publishDate | 2017 |
| publisher | Macrothink Institute |
| record_format | dspace |
| spelling | uum-247692018-09-30T07:47:04Z https://repo.uum.edu.my/id/eprint/24769/ The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia Alsharari, Yaser Salman Aziz, Fadzil Shah Taib, Che Azlan Yusoff, Rushami Zien HD28 Management. Industrial Management This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers. Macrothink Institute 2017 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/24769/1/RBM%205%201%202018%201%2012.pdf Alsharari, Yaser Salman and Aziz, Fadzil Shah and Taib, Che Azlan and Yusoff, Rushami Zien (2017) The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia. Research in Business and Management, 5 (1). p. 1. ISSN 2330-8362 http://doi.org/10.5296/rbm.v5i1.11872 doi:10.5296/rbm.v5i1.11872 doi:10.5296/rbm.v5i1.11872 |
| spellingShingle | HD28 Management. Industrial Management Alsharari, Yaser Salman Aziz, Fadzil Shah Taib, Che Azlan Yusoff, Rushami Zien The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title | The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title_full | The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title_fullStr | The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title_full_unstemmed | The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title_short | The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia |
| title_sort | impact of attitudes towards healthcare service quality on organisational performance evidence from the saudi arabia |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/24769/1/RBM%205%201%202018%201%2012.pdf |
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