The Importance of Logistical Factors in Online Shopping Behaviour
E-commerce is growing more rapidly and globally. The ever-growing online shoppers prefer the comfort of their private home due to many challenges in modern world retailing.The increasing trend of e-commerce and the necessity of logistics competencies in supporting the online shopping experience...
| Main Author: | |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/25238/1/KMICE%202018%20273%20279.pdf |
| _version_ | 1825805249766490112 |
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| author | Jalil, Emy E A |
| author_facet | Jalil, Emy E A |
| author_sort | Jalil, Emy E A |
| collection | UUM |
| description | E-commerce is growing more rapidly and globally.
The ever-growing online shoppers prefer the comfort of their private home due to many
challenges in modern world retailing.The
increasing trend of e-commerce and the necessity of logistics competencies in supporting the online
shopping experience has become prevalent than
before. The article explains the critical factors in logistics competencies over online shopping
behaviour (OSB). In this study, there are five
dimensions of logistics competencies which consist
of order accuracy, order condition, timeliness;
visibilities, as well as reverse logistics, have been adopted from previous studies. And the studies focused on millennial consumers (university students) were used as respondents. Using a survey design to address the research questions and the results indicated that the five dimensions of logistics competencies are considered significant to the changes in online shopping behaviour. |
| first_indexed | 2024-07-04T06:29:12Z |
| format | Conference or Workshop Item |
| id | uum-25238 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:29:12Z |
| publishDate | 2018 |
| record_format | eprints |
| spelling | uum-252382018-11-28T00:23:07Z https://repo.uum.edu.my/id/eprint/25238/ The Importance of Logistical Factors in Online Shopping Behaviour Jalil, Emy E A HD28 Management. Industrial Management E-commerce is growing more rapidly and globally. The ever-growing online shoppers prefer the comfort of their private home due to many challenges in modern world retailing.The increasing trend of e-commerce and the necessity of logistics competencies in supporting the online shopping experience has become prevalent than before. The article explains the critical factors in logistics competencies over online shopping behaviour (OSB). In this study, there are five dimensions of logistics competencies which consist of order accuracy, order condition, timeliness; visibilities, as well as reverse logistics, have been adopted from previous studies. And the studies focused on millennial consumers (university students) were used as respondents. Using a survey design to address the research questions and the results indicated that the five dimensions of logistics competencies are considered significant to the changes in online shopping behaviour. 2018-07-25 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/25238/1/KMICE%202018%20273%20279.pdf Jalil, Emy E A (2018) The Importance of Logistical Factors in Online Shopping Behaviour. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia. http://www.kmice.cms.net.my/ProcKMICe/KMICe2018/toc.html |
| spellingShingle | HD28 Management. Industrial Management Jalil, Emy E A The Importance of Logistical Factors in Online Shopping Behaviour |
| title | The Importance of Logistical Factors in Online Shopping Behaviour |
| title_full | The Importance of Logistical Factors in Online Shopping Behaviour |
| title_fullStr | The Importance of Logistical Factors in Online Shopping Behaviour |
| title_full_unstemmed | The Importance of Logistical Factors in Online Shopping Behaviour |
| title_short | The Importance of Logistical Factors in Online Shopping Behaviour |
| title_sort | importance of logistical factors in online shopping behaviour |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/25238/1/KMICE%202018%20273%20279.pdf |
| work_keys_str_mv | AT jalilemyea theimportanceoflogisticalfactorsinonlineshoppingbehaviour AT jalilemyea importanceoflogisticalfactorsinonlineshoppingbehaviour |