The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM

This paper investigates the influence of total quality management (TQM) on export performance of manufacturing sector of Pakistani’s Small and Medium Enterprises (SMEs). The data was collected from manufacturing SMEs participating in exports and three hundred sixty-four (364) responses were received...

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Main Authors: Imran, Muhammad, Abdul Hamid, Siti Norasyikin, Aziz, Azelin
Format: Article
Language:English
Published: Growing Science Ltd. 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/25473/1/MSL%208%202018%20483%20496.pdf
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author Imran, Muhammad
Abdul Hamid, Siti Norasyikin
Aziz, Azelin
author_facet Imran, Muhammad
Abdul Hamid, Siti Norasyikin
Aziz, Azelin
author_sort Imran, Muhammad
collection UUM
description This paper investigates the influence of total quality management (TQM) on export performance of manufacturing sector of Pakistani’s Small and Medium Enterprises (SMEs). The data was collected from manufacturing SMEs participating in exports and three hundred sixty-four (364) responses were received and further used for statistical analysis. The statistical SEM analysis was evaluated through Smart PLS-3. The results of the study show that TQM had an influential role in SMEs’ export performance. Firms with the higher-level implementation of TQM will be more successful in the international market and can achieve better export performance. Thus, the study reveals that TQM is a valuable and dynamic intangible resource which can increase the SME export performance. The study presented the relationship between TQM and SME export performance and provided some insights for the practitioners and the researchers. In other words, practitioners and researchers will be able to make a better decision about the implementation of TQM. Furthermore, the current study contributed to the literature of TQM and SME export performance, empirically. The absence of TQM can affect the firm performance in the international market.
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spelling uum-254732019-01-24T07:06:49Z https://repo.uum.edu.my/id/eprint/25473/ The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM Imran, Muhammad Abdul Hamid, Siti Norasyikin Aziz, Azelin HB Economic Theory This paper investigates the influence of total quality management (TQM) on export performance of manufacturing sector of Pakistani’s Small and Medium Enterprises (SMEs). The data was collected from manufacturing SMEs participating in exports and three hundred sixty-four (364) responses were received and further used for statistical analysis. The statistical SEM analysis was evaluated through Smart PLS-3. The results of the study show that TQM had an influential role in SMEs’ export performance. Firms with the higher-level implementation of TQM will be more successful in the international market and can achieve better export performance. Thus, the study reveals that TQM is a valuable and dynamic intangible resource which can increase the SME export performance. The study presented the relationship between TQM and SME export performance and provided some insights for the practitioners and the researchers. In other words, practitioners and researchers will be able to make a better decision about the implementation of TQM. Furthermore, the current study contributed to the literature of TQM and SME export performance, empirically. The absence of TQM can affect the firm performance in the international market. Growing Science Ltd. 2018 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/25473/1/MSL%208%202018%20483%20496.pdf Imran, Muhammad and Abdul Hamid, Siti Norasyikin and Aziz, Azelin (2018) The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM. Management Science Letters, 8. pp. 483-496. ISSN 19239335 http://doi.org/10.5267/j.msl.2018.3.003 doi:10.5267/j.msl.2018.3.003 doi:10.5267/j.msl.2018.3.003
spellingShingle HB Economic Theory
Imran, Muhammad
Abdul Hamid, Siti Norasyikin
Aziz, Azelin
The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title_full The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title_fullStr The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title_full_unstemmed The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title_short The influence of TQM on export performance of SMEs: empirical evidence from manufacturing sector in Pakistan using PLS-SEM
title_sort influence of tqm on export performance of smes empirical evidence from manufacturing sector in pakistan using pls sem
topic HB Economic Theory
url https://repo.uum.edu.my/id/eprint/25473/1/MSL%208%202018%20483%20496.pdf
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