Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing
Due to competitiveness in the global business, many organizations have sought alternative to improve their businesses and operations by outsourcing projects and this includes Information Technology (IT) projects. Selecting the most suitable IT supplier is important to ensure sustainable development...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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ExcelingTech Publishers
2017
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| Online Access: | https://repo.uum.edu.my/id/eprint/25532/1/IJSCM%206%203%202017%20258%20270.pdf |
| _version_ | 1825805306124304384 |
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| author | Fusiripong, Prashaya Baharom, Fauziah Yusof, Yuhanis |
| author_facet | Fusiripong, Prashaya Baharom, Fauziah Yusof, Yuhanis |
| author_sort | Fusiripong, Prashaya |
| collection | UUM |
| description | Due to competitiveness in the global business, many organizations have sought alternative to improve their businesses and operations by outsourcing projects and this includes Information Technology (IT) projects. Selecting the most suitable IT supplier is important to ensure sustainable development of the projects. Supplier is selected based on a set of criteria used in the decision process. The criteria can be comprised into tangible and intangible criteria. Many studies have attempted to determine the criteria to be used in selecting IT supplier, nevertheless, it has yet to be reported on a standardize set of criteria to be used in IT outsourcing projects. Thus outsourcing decisions are often made under uncertainty and incomplete information which leads to weak decision and high risk of project’s failure. Therefore, the study aimed to determine multi-criteria for supplier selection in order to ensure the sustainable development of IT outsourcing projects. The criteria were identified using comprehensive review approach that utilizes searching information related to multi criteria supplier selection in IT outsourcing and successful criteria of IT outsourcing projects. As a result, the identified criteria is proposed as a standardize criteria in selecting supplier for IT outsourcing projects. Such a contribution is hoped to benefit businesses for various IT outsourcing projects. |
| first_indexed | 2024-07-04T06:30:07Z |
| format | Article |
| id | uum-25532 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:30:07Z |
| publishDate | 2017 |
| publisher | ExcelingTech Publishers |
| record_format | eprints |
| spelling | uum-255322019-01-31T06:46:15Z https://repo.uum.edu.my/id/eprint/25532/ Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing Fusiripong, Prashaya Baharom, Fauziah Yusof, Yuhanis QA75 Electronic computers. Computer science Due to competitiveness in the global business, many organizations have sought alternative to improve their businesses and operations by outsourcing projects and this includes Information Technology (IT) projects. Selecting the most suitable IT supplier is important to ensure sustainable development of the projects. Supplier is selected based on a set of criteria used in the decision process. The criteria can be comprised into tangible and intangible criteria. Many studies have attempted to determine the criteria to be used in selecting IT supplier, nevertheless, it has yet to be reported on a standardize set of criteria to be used in IT outsourcing projects. Thus outsourcing decisions are often made under uncertainty and incomplete information which leads to weak decision and high risk of project’s failure. Therefore, the study aimed to determine multi-criteria for supplier selection in order to ensure the sustainable development of IT outsourcing projects. The criteria were identified using comprehensive review approach that utilizes searching information related to multi criteria supplier selection in IT outsourcing and successful criteria of IT outsourcing projects. As a result, the identified criteria is proposed as a standardize criteria in selecting supplier for IT outsourcing projects. Such a contribution is hoped to benefit businesses for various IT outsourcing projects. ExcelingTech Publishers 2017 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/25532/1/IJSCM%206%203%202017%20258%20270.pdf Fusiripong, Prashaya and Baharom, Fauziah and Yusof, Yuhanis (2017) Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing. International Journal of Supply Chain Management (IJSCM), 6 (3). pp. 258-270. ISSN 2050-7399 http://www.ojs.excelingtech.co.uk/index.php/IJSCM/article/view/1772 |
| spellingShingle | QA75 Electronic computers. Computer science Fusiripong, Prashaya Baharom, Fauziah Yusof, Yuhanis Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title | Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title_full | Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title_fullStr | Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title_full_unstemmed | Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title_short | Determining multi-criteria supplier selection towards sustainable development of IT project outsourcing |
| title_sort | determining multi criteria supplier selection towards sustainable development of it project outsourcing |
| topic | QA75 Electronic computers. Computer science |
| url | https://repo.uum.edu.my/id/eprint/25532/1/IJSCM%206%203%202017%20258%20270.pdf |
| work_keys_str_mv | AT fusiripongprashaya determiningmulticriteriasupplierselectiontowardssustainabledevelopmentofitprojectoutsourcing AT baharomfauziah determiningmulticriteriasupplierselectiontowardssustainabledevelopmentofitprojectoutsourcing AT yusofyuhanis determiningmulticriteriasupplierselectiontowardssustainabledevelopmentofitprojectoutsourcing |