The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions

Purpose – The purpose of this paper is to examine whether the differences in men and women, such as risk aversion in decision making, can influence the amount of capital that the board of directors can allocate for investment opportunities. Design/methodology/approach – This study sampled 212 IPOs...

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Main Authors: Ibrahim, Siti Nur Hidayah, Choo, Ling Suan, Karatepe, Osman M.
Format: Article
Language:English
Published: Emerald Publishing Limited 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/25626/1/IJM-12-2017-0320.pdf
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author Ibrahim, Siti Nur Hidayah
Choo, Ling Suan
Karatepe, Osman M.
author_facet Ibrahim, Siti Nur Hidayah
Choo, Ling Suan
Karatepe, Osman M.
author_sort Ibrahim, Siti Nur Hidayah
collection UUM
description Purpose – The purpose of this paper is to examine whether the differences in men and women, such as risk aversion in decision making, can influence the amount of capital that the board of directors can allocate for investment opportunities. Design/methodology/approach – This study sampled 212 IPOs over the period of 2005–2015 and employed the OLS and the quantile regression techniques to examine the impact of female directors on capital allocation. Findings – The results show that women on corporate boards have a positive influence on the amount of capital an IPO company can allocate for investment opportunities. These findings suggest that the investment strategies of women in an emerging financial market, like Malaysia, may differ from women in other financial markets. Practical implications – The presence of women on corporate boards plays an important role in board involvement in a company’s strategic decision at the time of the IPO. Therefore, regulators and IPO issuers should pay close attention to the corporate governance structure of a company at the time of an IPO. In addition, investors and other stakeholders of a company may consider women on corporate boards as an important factor in financing and investment decisions. Originality/value – Despite several studies that have examined the influence of women on corporate boards on corporate outcomes, globally, the presence of women on corporate boards and their influence on corporate decision-making related to allocation of capital to investment opportunities, have not been fully explored in the IPO literature.
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spelling uum-256262019-02-24T01:27:09Z https://repo.uum.edu.my/id/eprint/25626/ The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions Ibrahim, Siti Nur Hidayah Choo, Ling Suan Karatepe, Osman M. HD28 Management. Industrial Management Purpose – The purpose of this paper is to examine whether the differences in men and women, such as risk aversion in decision making, can influence the amount of capital that the board of directors can allocate for investment opportunities. Design/methodology/approach – This study sampled 212 IPOs over the period of 2005–2015 and employed the OLS and the quantile regression techniques to examine the impact of female directors on capital allocation. Findings – The results show that women on corporate boards have a positive influence on the amount of capital an IPO company can allocate for investment opportunities. These findings suggest that the investment strategies of women in an emerging financial market, like Malaysia, may differ from women in other financial markets. Practical implications – The presence of women on corporate boards plays an important role in board involvement in a company’s strategic decision at the time of the IPO. Therefore, regulators and IPO issuers should pay close attention to the corporate governance structure of a company at the time of an IPO. In addition, investors and other stakeholders of a company may consider women on corporate boards as an important factor in financing and investment decisions. Originality/value – Despite several studies that have examined the influence of women on corporate boards on corporate outcomes, globally, the presence of women on corporate boards and their influence on corporate decision-making related to allocation of capital to investment opportunities, have not been fully explored in the IPO literature. Emerald Publishing Limited 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/25626/1/IJM-12-2017-0320.pdf Ibrahim, Siti Nur Hidayah and Choo, Ling Suan and Karatepe, Osman M. (2019) The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions. International Journal of Manpower. pp. 1-16. ISSN 0143-7720 http://doi.org/10.1108/IJM-12-2017-0320 doi:10.1108/IJM-12-2017-0320 doi:10.1108/IJM-12-2017-0320
spellingShingle HD28 Management. Industrial Management
Ibrahim, Siti Nur Hidayah
Choo, Ling Suan
Karatepe, Osman M.
The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title_full The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title_fullStr The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title_full_unstemmed The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title_short The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
title_sort effects of supervisor support and self efficacy on call center employees work engagement and quitting intentions
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/25626/1/IJM-12-2017-0320.pdf
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