Accounting information system user satisfaction: a survey of Indonesian state-owned banks
The objective of this study is to explore accounting information system user satisfaction, particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementa...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/25761/1/JBMA%207%202%202017%2025%2037.pdf |
| _version_ | 1825805350503186432 |
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| author | Kesuma, Sambas Ade Saidin, Siti Zabedah Ahmi, Aidi |
| author_facet | Kesuma, Sambas Ade Saidin, Siti Zabedah Ahmi, Aidi |
| author_sort | Kesuma, Sambas Ade |
| collection | UUM |
| description | The objective of this study is to explore accounting information system user satisfaction,
particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementation of an information system. The findings show that users are satisfied with the implementation of accounting information
system. Specifically, majority of respondents indicate their satisfaction in terms of the
content, accuracy of the system, format of the information, ease of use of the system,
and timeliness of the accounting information system among the Indonesian stateowned banks. Thus, the management of state-owned banks in Indonesia are expected to maintain the good accounting information systems and improve the quality of the systems in order to achieve excellent services and further enhance the operations of the Indonesian state-owned banks. |
| first_indexed | 2024-07-04T06:30:53Z |
| format | Article |
| id | uum-25761 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:30:53Z |
| publishDate | 2017 |
| publisher | Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia |
| record_format | eprints |
| spelling | uum-257612019-03-13T07:14:38Z https://repo.uum.edu.my/id/eprint/25761/ Accounting information system user satisfaction: a survey of Indonesian state-owned banks Kesuma, Sambas Ade Saidin, Siti Zabedah Ahmi, Aidi HF5601 Accounting The objective of this study is to explore accounting information system user satisfaction, particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementation of an information system. The findings show that users are satisfied with the implementation of accounting information system. Specifically, majority of respondents indicate their satisfaction in terms of the content, accuracy of the system, format of the information, ease of use of the system, and timeliness of the accounting information system among the Indonesian stateowned banks. Thus, the management of state-owned banks in Indonesia are expected to maintain the good accounting information systems and improve the quality of the systems in order to achieve excellent services and further enhance the operations of the Indonesian state-owned banks. Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2017 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/25761/1/JBMA%207%202%202017%2025%2037.pdf Kesuma, Sambas Ade and Saidin, Siti Zabedah and Ahmi, Aidi (2017) Accounting information system user satisfaction: a survey of Indonesian state-owned banks. Journal of Business Management and Accounting (JBMA), 7 (2). pp. 25-37. ISSN 2231-9298 http://www.imbre.uum.edu.my/index.php/12-publications/232-a-ccounting-information-system-user-satisfaction-a-survey-of-indonesian-state-owned-banks |
| spellingShingle | HF5601 Accounting Kesuma, Sambas Ade Saidin, Siti Zabedah Ahmi, Aidi Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title | Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title_full | Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title_fullStr | Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title_full_unstemmed | Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title_short | Accounting information system user satisfaction: a survey of Indonesian state-owned banks |
| title_sort | accounting information system user satisfaction a survey of indonesian state owned banks |
| topic | HF5601 Accounting |
| url | https://repo.uum.edu.my/id/eprint/25761/1/JBMA%207%202%202017%2025%2037.pdf |
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