Do not panic! enhancing service recovery of nursing services
Service recovery has been an important issue due to broader social and economic context that shows greater demand for health, care and support which can be concluded that it is critical to study the health care services. Predicting that factors such as top management leadership, teamwork, empowermen...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
CIKD
2018
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/26087/1/MIHS%204%202018%2029%2041.pdf |