The role of brand knowledge in explaining relationship between brand-centered communications and brand commitment: evidence from public banks Pakistan

Purpose - The purpose of this study is to examine the extent to which internal brand communication (IBC) impacts on brand commitment (BC). Research design, data, and methodology - A structured questionnaire has been built and distributed on a total sample of 650 banking staff working in five public...

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Bibliographic Details
Main Authors: Shoaib, Muhammad, Salniza, Md Salleh, Yusr, Maha Mohammed
Format: Article
Language:English
Published: Korea Distribution Science Association 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/26125/1/JDS%2017%201%202019%2033%2045.pdf