The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance

Total quality management (TQM) is importance management tool for every industry to compete in global market. However, based on previous TQM literature reported that ambiguous or mixed relationship between TQM and business performance and lack of examining moderator and mediator in previous work. Fur...

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Main Authors: Ahmad, Md Fauzi, Zamri, Shafeeka Fadlikh, Ngadiman, Yunos, Chan, Shiau Wei, Abdul Hamid, Norhadilah, Ahmad, Ahmad Nur Aizat, Mohd Nawi, Mohd Nasrun, Abdul Rahman, Nor Aida
Format: Article
Published: ExcelingTech Publishers 2019
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author Ahmad, Md Fauzi
Zamri, Shafeeka Fadlikh
Ngadiman, Yunos
Chan, Shiau Wei
Abdul Hamid, Norhadilah
Ahmad, Ahmad Nur Aizat
Mohd Nawi, Mohd Nasrun
Abdul Rahman, Nor Aida
author_facet Ahmad, Md Fauzi
Zamri, Shafeeka Fadlikh
Ngadiman, Yunos
Chan, Shiau Wei
Abdul Hamid, Norhadilah
Ahmad, Ahmad Nur Aizat
Mohd Nawi, Mohd Nasrun
Abdul Rahman, Nor Aida
author_sort Ahmad, Md Fauzi
collection UUM
description Total quality management (TQM) is importance management tool for every industry to compete in global market. However, based on previous TQM literature reported that ambiguous or mixed relationship between TQM and business performance and lack of examining moderator and mediator in previous work. Furthermore, there lack of study of Total preventive maintenance (TPM) as mediator. Therefore, it is important to obtain successful TQM paradigm. TPM acted as a prominent paradigm to improve the manufacturing performance to gain further competitive advantage. TPM focused on trying to on-going and minimize the error of production; Maintenance emphasize on maintain autonomously, equipment by production workers, in good condition. Hence, the purpose of this study is to mediator effect of TPM between TQM and business performance. Based on Federation of Malaysian Manufacturers (FMM) and the foreign companies’ directory list in Malaysia, 1500 companies have been selected for final survey. Of the 1500 surveys, 327 surveys, which were equivalent to 21.8% response rate, were returned. The result shows that TPM has been proved as partial mediator between TQM and business performance with indirect effect 0.25. The result will help manufacturing companies in improving TQM practices through TPM as mediator to compete in global market.
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spelling uum-262072019-07-10T08:04:58Z https://repo.uum.edu.my/id/eprint/26207/ The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance Ahmad, Md Fauzi Zamri, Shafeeka Fadlikh Ngadiman, Yunos Chan, Shiau Wei Abdul Hamid, Norhadilah Ahmad, Ahmad Nur Aizat Mohd Nawi, Mohd Nasrun Abdul Rahman, Nor Aida HD28 Management. Industrial Management Total quality management (TQM) is importance management tool for every industry to compete in global market. However, based on previous TQM literature reported that ambiguous or mixed relationship between TQM and business performance and lack of examining moderator and mediator in previous work. Furthermore, there lack of study of Total preventive maintenance (TPM) as mediator. Therefore, it is important to obtain successful TQM paradigm. TPM acted as a prominent paradigm to improve the manufacturing performance to gain further competitive advantage. TPM focused on trying to on-going and minimize the error of production; Maintenance emphasize on maintain autonomously, equipment by production workers, in good condition. Hence, the purpose of this study is to mediator effect of TPM between TQM and business performance. Based on Federation of Malaysian Manufacturers (FMM) and the foreign companies’ directory list in Malaysia, 1500 companies have been selected for final survey. Of the 1500 surveys, 327 surveys, which were equivalent to 21.8% response rate, were returned. The result shows that TPM has been proved as partial mediator between TQM and business performance with indirect effect 0.25. The result will help manufacturing companies in improving TQM practices through TPM as mediator to compete in global market. ExcelingTech Publishers 2019 Article PeerReviewed Ahmad, Md Fauzi and Zamri, Shafeeka Fadlikh and Ngadiman, Yunos and Chan, Shiau Wei and Abdul Hamid, Norhadilah and Ahmad, Ahmad Nur Aizat and Mohd Nawi, Mohd Nasrun and Abdul Rahman, Nor Aida (2019) The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance. International Journal of Supply Chain Management (IJSCM), 8 (1). pp. 767-771. ISSN 2050-7399 https://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2903
spellingShingle HD28 Management. Industrial Management
Ahmad, Md Fauzi
Zamri, Shafeeka Fadlikh
Ngadiman, Yunos
Chan, Shiau Wei
Abdul Hamid, Norhadilah
Ahmad, Ahmad Nur Aizat
Mohd Nawi, Mohd Nasrun
Abdul Rahman, Nor Aida
The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title_full The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title_fullStr The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title_full_unstemmed The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title_short The impact of Total Productive Maintenance (TPM) as mediator between Total Quality Management (TQM) and business performance
title_sort impact of total productive maintenance tpm as mediator between total quality management tqm and business performance
topic HD28 Management. Industrial Management
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