Servitization in Malaysian poultry contract farming: a critical overview

The old dichotomy between product and service has been replaced by a service-product continuum. In the management literature this is referred to as the ‘Servitization of Products’. This shift in business model is important because it means the interests of clients and providers are much more closel...

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Main Authors: Baluch, Nazim Hussain, Ariffin, Ahmad Shabudin, Abas, Zakaria, Mohtar, Shahimi
Format: Article
Language:English
Published: ExcelingTech Publishers 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/26246/1/IJSCM%206%201%202017%20259%20265.pdf
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author Baluch, Nazim Hussain
Ariffin, Ahmad Shabudin
Abas, Zakaria
Mohtar, Shahimi
author_facet Baluch, Nazim Hussain
Ariffin, Ahmad Shabudin
Abas, Zakaria
Mohtar, Shahimi
author_sort Baluch, Nazim Hussain
collection UUM
description The old dichotomy between product and service has been replaced by a service-product continuum. In the management literature this is referred to as the ‘Servitization of Products’. This shift in business model is important because it means the interests of clients and providers are much more closely aligned. Broiler meat is the primary and most popular source of dietary protein in Malaysia. Malaysian Broiler poultry meat production in 2015 was 1,520,000 tons, primarily through contract farming. Though the broiler industry has attained high level of productivity and growth with efficient and innovative ways at their credit; the general, mainstream, servitization concept is highly skewed in industry’s favour, with minimal attention given to the negative health effects on consumers. In fact, the servitization concept has turned into inimical servitization – term contrived by the author. This paper explains the concept of servitization, inimical servitization, and Product Service System (PSS); elaborates on the Malaysian broiler industry production practices; and highlights the health and environmental issues pertaining to broiler meat birds’ welfare and consumers. Finally the paper concludes that the excessive growth speed creates numerous health and environmental problems for the meat birds and consumers alike. There is a dire need to establish guidelines and mechanism to monitor the production process of the broiler industry in order to safeguard the consumers’ and meat birds’ welfare and prevent environmental degradation. Broiler industry should earnestly apply PSS criterion on the broiler supply chain.
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spelling uum-262462019-07-25T02:45:39Z https://repo.uum.edu.my/id/eprint/26246/ Servitization in Malaysian poultry contract farming: a critical overview Baluch, Nazim Hussain Ariffin, Ahmad Shabudin Abas, Zakaria Mohtar, Shahimi HD28 Management. Industrial Management The old dichotomy between product and service has been replaced by a service-product continuum. In the management literature this is referred to as the ‘Servitization of Products’. This shift in business model is important because it means the interests of clients and providers are much more closely aligned. Broiler meat is the primary and most popular source of dietary protein in Malaysia. Malaysian Broiler poultry meat production in 2015 was 1,520,000 tons, primarily through contract farming. Though the broiler industry has attained high level of productivity and growth with efficient and innovative ways at their credit; the general, mainstream, servitization concept is highly skewed in industry’s favour, with minimal attention given to the negative health effects on consumers. In fact, the servitization concept has turned into inimical servitization – term contrived by the author. This paper explains the concept of servitization, inimical servitization, and Product Service System (PSS); elaborates on the Malaysian broiler industry production practices; and highlights the health and environmental issues pertaining to broiler meat birds’ welfare and consumers. Finally the paper concludes that the excessive growth speed creates numerous health and environmental problems for the meat birds and consumers alike. There is a dire need to establish guidelines and mechanism to monitor the production process of the broiler industry in order to safeguard the consumers’ and meat birds’ welfare and prevent environmental degradation. Broiler industry should earnestly apply PSS criterion on the broiler supply chain. ExcelingTech Publishers 2017 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26246/1/IJSCM%206%201%202017%20259%20265.pdf Baluch, Nazim Hussain and Ariffin, Ahmad Shabudin and Abas, Zakaria and Mohtar, Shahimi (2017) Servitization in Malaysian poultry contract farming: a critical overview. International Journal of Supply Chain Management (IJSCM), 6 (1). pp. 259-265. ISSN 2050-7399 https://www.researchgate.net/publication/315765407_Servitization_in_Malaysian_Poultry_Contract_Farming_A_Critical_Overview
spellingShingle HD28 Management. Industrial Management
Baluch, Nazim Hussain
Ariffin, Ahmad Shabudin
Abas, Zakaria
Mohtar, Shahimi
Servitization in Malaysian poultry contract farming: a critical overview
title Servitization in Malaysian poultry contract farming: a critical overview
title_full Servitization in Malaysian poultry contract farming: a critical overview
title_fullStr Servitization in Malaysian poultry contract farming: a critical overview
title_full_unstemmed Servitization in Malaysian poultry contract farming: a critical overview
title_short Servitization in Malaysian poultry contract farming: a critical overview
title_sort servitization in malaysian poultry contract farming a critical overview
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/26246/1/IJSCM%206%201%202017%20259%20265.pdf
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AT abaszakaria servitizationinmalaysianpoultrycontractfarmingacriticaloverview
AT mohtarshahimi servitizationinmalaysianpoultrycontractfarmingacriticaloverview