Environmental scanning practices of 5-Star hotels in Malaysia

This study explores the environmental scanning practices among 5-star hotels in Malaysia. The purpose of the research is to understand on how this activity is conducted, what were the processes involved, who is responsible for conducting, when it is conducted, why the processes are conducted and wha...

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Main Authors: Mohd Said, Haliza, Ishak, Nor Khomar, Siddiq, Sayeed
Format: Conference or Workshop Item
Language:English
Published: 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/26279/1/QRS%202018%20138%20147.pdf
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author Mohd Said, Haliza
Ishak, Nor Khomar
Siddiq, Sayeed
author_facet Mohd Said, Haliza
Ishak, Nor Khomar
Siddiq, Sayeed
author_sort Mohd Said, Haliza
collection UUM
description This study explores the environmental scanning practices among 5-star hotels in Malaysia. The purpose of the research is to understand on how this activity is conducted, what were the processes involved, who is responsible for conducting, when it is conducted, why the processes are conducted and what types of information were collected. This research used a qualitative approach where data were collected through face to face interviews using semi-structured interview. The results provide a better understanding of the environmental scanning activities in hotels with a particular emphasis on the extent of comprehensiveness of Strategic Environmental Scanning Information system, structure and processes. This finding also describes the level of depth and breadth of the information collected for the general environment, task environment and specific environment, as part of the initial steps such as identifying information needed and the information source for the strategic environmental scanning information system activities.
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spelling uum-262792019-08-04T06:23:06Z https://repo.uum.edu.my/id/eprint/26279/ Environmental scanning practices of 5-Star hotels in Malaysia Mohd Said, Haliza Ishak, Nor Khomar Siddiq, Sayeed HD28 Management. Industrial Management This study explores the environmental scanning practices among 5-star hotels in Malaysia. The purpose of the research is to understand on how this activity is conducted, what were the processes involved, who is responsible for conducting, when it is conducted, why the processes are conducted and what types of information were collected. This research used a qualitative approach where data were collected through face to face interviews using semi-structured interview. The results provide a better understanding of the environmental scanning activities in hotels with a particular emphasis on the extent of comprehensiveness of Strategic Environmental Scanning Information system, structure and processes. This finding also describes the level of depth and breadth of the information collected for the general environment, task environment and specific environment, as part of the initial steps such as identifying information needed and the information source for the strategic environmental scanning information system activities. 2018 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26279/1/QRS%202018%20138%20147.pdf Mohd Said, Haliza and Ishak, Nor Khomar and Siddiq, Sayeed (2018) Environmental scanning practices of 5-Star hotels in Malaysia. In: 3 rd UUM International Qualitative Research Conference (QRC), 10-12 July 2018, Melaka, Malaysia. https://qualitative-research-conference.com/index.php/qrc-2018/proceedings
spellingShingle HD28 Management. Industrial Management
Mohd Said, Haliza
Ishak, Nor Khomar
Siddiq, Sayeed
Environmental scanning practices of 5-Star hotels in Malaysia
title Environmental scanning practices of 5-Star hotels in Malaysia
title_full Environmental scanning practices of 5-Star hotels in Malaysia
title_fullStr Environmental scanning practices of 5-Star hotels in Malaysia
title_full_unstemmed Environmental scanning practices of 5-Star hotels in Malaysia
title_short Environmental scanning practices of 5-Star hotels in Malaysia
title_sort environmental scanning practices of 5 star hotels in malaysia
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/26279/1/QRS%202018%20138%20147.pdf
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