Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance
Objective: The purpose of this study is to determine causal relationship between internal and external factors of Business Process Reengineering (BPR) and the performance of Islamic banks in Malaysia. Methodology: The questionnaires were distributed and collected in the Bank Headquarters (HQs). Fro...
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Format: | Article |
Language: | English |
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Science Publishing Corporation Inc
2018
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Online Access: | https://repo.uum.edu.my/id/eprint/26376/1/IJET%20%207%204.28%202018%20458-461.pdf |
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author | Razalli, Mohd Rizal Hasnan, Norlena Md Sin, Mohammad Aizat |
author_facet | Razalli, Mohd Rizal Hasnan, Norlena Md Sin, Mohammad Aizat |
author_sort | Razalli, Mohd Rizal |
collection | UUM |
description | Objective: The purpose of this study is to determine causal relationship between internal and external factors of Business Process
Reengineering (BPR) and the performance of Islamic banks in Malaysia. Methodology: The questionnaires were distributed and collected in the Bank Headquarters (HQs). From 64 sets of questionnaires, only 42 sets were returned and only 35 sets were usable for further analysis after the data screening process. PLS analysis was conducted to examine the causal relationship between the internal and external factors and organizational performance. Results: The result showed that the internal factor had a significant effect on the performance of the Islamic banks, while external factor had no significant effect to these bank’s performance. Implication: The findings of this study provides important insights for Islamic financial institutions and researchers in the area of Islamic banking performance and business process re engineering projects. |
first_indexed | 2024-07-04T06:32:43Z |
format | Article |
id | uum-26376 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:32:43Z |
publishDate | 2018 |
publisher | Science Publishing Corporation Inc |
record_format | dspace |
spelling | uum-263762019-09-11T06:18:41Z https://repo.uum.edu.my/id/eprint/26376/ Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance Razalli, Mohd Rizal Hasnan, Norlena Md Sin, Mohammad Aizat HG Finance Objective: The purpose of this study is to determine causal relationship between internal and external factors of Business Process Reengineering (BPR) and the performance of Islamic banks in Malaysia. Methodology: The questionnaires were distributed and collected in the Bank Headquarters (HQs). From 64 sets of questionnaires, only 42 sets were returned and only 35 sets were usable for further analysis after the data screening process. PLS analysis was conducted to examine the causal relationship between the internal and external factors and organizational performance. Results: The result showed that the internal factor had a significant effect on the performance of the Islamic banks, while external factor had no significant effect to these bank’s performance. Implication: The findings of this study provides important insights for Islamic financial institutions and researchers in the area of Islamic banking performance and business process re engineering projects. Science Publishing Corporation Inc 2018 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26376/1/IJET%20%207%204.28%202018%20458-461.pdf Razalli, Mohd Rizal and Hasnan, Norlena and Md Sin, Mohammad Aizat (2018) Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance. International Journal of Engineering & Technology, 7 (4.20). pp. 458-461. ISSN 2227-524X https://www.sciencepubco.com/index.php/ijet/article/view/22630/11143 |
spellingShingle | HG Finance Razalli, Mohd Rizal Hasnan, Norlena Md Sin, Mohammad Aizat Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title | Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title_full | Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title_fullStr | Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title_full_unstemmed | Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title_short | Internal and external key success factors of Business Process Re-Engineering (BPR): effects on the Islamic banks performance |
title_sort | internal and external key success factors of business process re engineering bpr effects on the islamic banks performance |
topic | HG Finance |
url | https://repo.uum.edu.my/id/eprint/26376/1/IJET%20%207%204.28%202018%20458-461.pdf |
work_keys_str_mv | AT razallimohdrizal internalandexternalkeysuccessfactorsofbusinessprocessreengineeringbpreffectsontheislamicbanksperformance AT hasnannorlena internalandexternalkeysuccessfactorsofbusinessprocessreengineeringbpreffectsontheislamicbanksperformance AT mdsinmohammadaizat internalandexternalkeysuccessfactorsofbusinessprocessreengineeringbpreffectsontheislamicbanksperformance |