The description of fast food employees' job involvement
Employees’ job involvement is crucial in determining the success of an organization. However, studies related to employees’ job involvement in Malaysian fast food restaurants are still limited. Therefore, the purpose of this study is to describe the job involvement of fast food employees of restau...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Global Academic Excellence
2019
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/26443/1/JTHEM%204%2013%202019%201%208.pdf |
| _version_ | 1825805476121542656 |
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| author | Omar, Muhamad Saufiyudin Ahmad, Rozila Mustaffa, Che Su |
| author_facet | Omar, Muhamad Saufiyudin Ahmad, Rozila Mustaffa, Che Su |
| author_sort | Omar, Muhamad Saufiyudin |
| collection | UUM |
| description | Employees’ job involvement is crucial in determining the success of an organization.
However, studies related to employees’ job involvement in Malaysian fast food restaurants are
still limited. Therefore, the purpose of this study is to describe the job involvement of fast food employees of restaurants in Wilayah Persekutuan Kuala Lumpur and Selangor, Malaysia. A
quantitative study was conducted, and questionnaires were distributed to 688 fast food
employees. Result reveals that most of the fast food employees are moderately involved in their
job. This is probably due to the nature of the fast food industry that requires a repetitive job,
long working hours, provides low job security, and less competitive work. Additionally,
moderate job satisfaction, uncomfortable working environment, and tasks overload are also
factoring that are considered to be influencing moderate job involvement in this study. This
implies that organizations need to encourage their employees to become more involved in their
job in the future to improve employees’ satisfaction and performance. |
| first_indexed | 2024-07-04T06:32:54Z |
| format | Article |
| id | uum-26443 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:32:54Z |
| publishDate | 2019 |
| publisher | Global Academic Excellence |
| record_format | eprints |
| spelling | uum-264432019-10-14T00:44:48Z https://repo.uum.edu.my/id/eprint/26443/ The description of fast food employees' job involvement Omar, Muhamad Saufiyudin Ahmad, Rozila Mustaffa, Che Su HD28 Management. Industrial Management Employees’ job involvement is crucial in determining the success of an organization. However, studies related to employees’ job involvement in Malaysian fast food restaurants are still limited. Therefore, the purpose of this study is to describe the job involvement of fast food employees of restaurants in Wilayah Persekutuan Kuala Lumpur and Selangor, Malaysia. A quantitative study was conducted, and questionnaires were distributed to 688 fast food employees. Result reveals that most of the fast food employees are moderately involved in their job. This is probably due to the nature of the fast food industry that requires a repetitive job, long working hours, provides low job security, and less competitive work. Additionally, moderate job satisfaction, uncomfortable working environment, and tasks overload are also factoring that are considered to be influencing moderate job involvement in this study. This implies that organizations need to encourage their employees to become more involved in their job in the future to improve employees’ satisfaction and performance. Global Academic Excellence 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26443/1/JTHEM%204%2013%202019%201%208.pdf Omar, Muhamad Saufiyudin and Ahmad, Rozila and Mustaffa, Che Su (2019) The description of fast food employees' job involvement. Journal of Tourism, Hospitality and Environment Management, 4 (13). pp. 1-8. ISSN 0128-178X http://www.jthem.com/archived.asm |
| spellingShingle | HD28 Management. Industrial Management Omar, Muhamad Saufiyudin Ahmad, Rozila Mustaffa, Che Su The description of fast food employees' job involvement |
| title | The description of fast food employees' job involvement |
| title_full | The description of fast food employees' job involvement |
| title_fullStr | The description of fast food employees' job involvement |
| title_full_unstemmed | The description of fast food employees' job involvement |
| title_short | The description of fast food employees' job involvement |
| title_sort | description of fast food employees job involvement |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/26443/1/JTHEM%204%2013%202019%201%208.pdf |
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