Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteri...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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Universiti Teknologi Malaysia
2019
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Online Access: | https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf |
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author | Damayanti, Nur Damayanti Yahya, Khulida Kirana Tan, Fee Yean |
author_facet | Damayanti, Nur Damayanti Yahya, Khulida Kirana Tan, Fee Yean |
author_sort | Damayanti, Nur Damayanti |
collection | UUM |
description | This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteristics is different from the older generation before them. Generation Y is known as a very expressive generation, who as employees are confident but lacks career commitment and not interested in meticulous details; they present different views on work and duties. Generation Y, unlike employees of previous generations, tend to think that they have the competitive edge; no emotional connection or workplace loyalty. When job expectations are not met, they are more likely to switch jobs. The proposed study will be useful for all leaders and managers in the banking industry to gain a greater understanding of the work values of Generation Y employees. Consequently, this study may contribute useful knowledge in gaining career commitment among the Generation Y workforce. |
first_indexed | 2024-07-04T06:33:06Z |
format | Article |
id | uum-26491 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:33:06Z |
publishDate | 2019 |
publisher | Universiti Teknologi Malaysia |
record_format | eprints |
spelling | uum-264912019-10-14T00:48:05Z https://repo.uum.edu.my/id/eprint/26491/ Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework Damayanti, Nur Damayanti Yahya, Khulida Kirana Tan, Fee Yean HD28 Management. Industrial Management This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteristics is different from the older generation before them. Generation Y is known as a very expressive generation, who as employees are confident but lacks career commitment and not interested in meticulous details; they present different views on work and duties. Generation Y, unlike employees of previous generations, tend to think that they have the competitive edge; no emotional connection or workplace loyalty. When job expectations are not met, they are more likely to switch jobs. The proposed study will be useful for all leaders and managers in the banking industry to gain a greater understanding of the work values of Generation Y employees. Consequently, this study may contribute useful knowledge in gaining career commitment among the Generation Y workforce. Universiti Teknologi Malaysia 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf Damayanti, Nur Damayanti and Yahya, Khulida Kirana and Tan, Fee Yean (2019) Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework. Sains Humanika, 11 (2-2). pp. 53-58. ISSN 2289-6996 https://sainshumanika.utm.my/index.php/sainshumanika/article/view/1655 |
spellingShingle | HD28 Management. Industrial Management Damayanti, Nur Damayanti Yahya, Khulida Kirana Tan, Fee Yean Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title | Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title_full | Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title_fullStr | Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title_full_unstemmed | Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title_short | Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework |
title_sort | work values emotional intelligence work environment and career commitment among generation y a proposed framework |
topic | HD28 Management. Industrial Management |
url | https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf |
work_keys_str_mv | AT damayantinurdamayanti workvaluesemotionalintelligenceworkenvironmentandcareercommitmentamonggenerationyaproposedframework AT yahyakhulidakirana workvaluesemotionalintelligenceworkenvironmentandcareercommitmentamonggenerationyaproposedframework AT tanfeeyean workvaluesemotionalintelligenceworkenvironmentandcareercommitmentamonggenerationyaproposedframework |