Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework

This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteri...

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Main Authors: Damayanti, Nur Damayanti, Yahya, Khulida Kirana, Tan, Fee Yean
Format: Article
Language:English
Published: Universiti Teknologi Malaysia 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf
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author Damayanti, Nur Damayanti
Yahya, Khulida Kirana
Tan, Fee Yean
author_facet Damayanti, Nur Damayanti
Yahya, Khulida Kirana
Tan, Fee Yean
author_sort Damayanti, Nur Damayanti
collection UUM
description This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteristics is different from the older generation before them. Generation Y is known as a very expressive generation, who as employees are confident but lacks career commitment and not interested in meticulous details; they present different views on work and duties. Generation Y, unlike employees of previous generations, tend to think that they have the competitive edge; no emotional connection or workplace loyalty. When job expectations are not met, they are more likely to switch jobs. The proposed study will be useful for all leaders and managers in the banking industry to gain a greater understanding of the work values of Generation Y employees. Consequently, this study may contribute useful knowledge in gaining career commitment among the Generation Y workforce.
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spelling uum-264912019-10-14T00:48:05Z https://repo.uum.edu.my/id/eprint/26491/ Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework Damayanti, Nur Damayanti Yahya, Khulida Kirana Tan, Fee Yean HD28 Management. Industrial Management This article reviews the relationship between work values, emotional intelligence, work environment and career commitment in the banking industry. In future,the banking industry will be dominated by the new workforce, millennial generation or Generation Y, a generation whose behaviors and characteristics is different from the older generation before them. Generation Y is known as a very expressive generation, who as employees are confident but lacks career commitment and not interested in meticulous details; they present different views on work and duties. Generation Y, unlike employees of previous generations, tend to think that they have the competitive edge; no emotional connection or workplace loyalty. When job expectations are not met, they are more likely to switch jobs. The proposed study will be useful for all leaders and managers in the banking industry to gain a greater understanding of the work values of Generation Y employees. Consequently, this study may contribute useful knowledge in gaining career commitment among the Generation Y workforce. Universiti Teknologi Malaysia 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf Damayanti, Nur Damayanti and Yahya, Khulida Kirana and Tan, Fee Yean (2019) Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework. Sains Humanika, 11 (2-2). pp. 53-58. ISSN 2289-6996 https://sainshumanika.utm.my/index.php/sainshumanika/article/view/1655
spellingShingle HD28 Management. Industrial Management
Damayanti, Nur Damayanti
Yahya, Khulida Kirana
Tan, Fee Yean
Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title_full Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title_fullStr Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title_full_unstemmed Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title_short Work values, emotional intelligence, work environment and career commitment among generation Y: a proposed framework
title_sort work values emotional intelligence work environment and career commitment among generation y a proposed framework
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/26491/1/SH%2011%202-2%202019%2053%2058.pdf
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AT tanfeeyean workvaluesemotionalintelligenceworkenvironmentandcareercommitmentamonggenerationyaproposedframework