The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm...

Full description

Bibliographic Details
Main Authors: Imran, Muhammad, Aziz, Azelin, Abdul Hamid, Siti Norasyikin, Shabbir, Muhammad Salman, Salman, Rabia, Jian, Zhaoquan
Format: Article
Language:English
Published: Growing Science Ltd. 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/26592/1/MSL%208%20%282018%29%20519%E2%80%93532.pdf
_version_ 1825805500330016768
author Imran, Muhammad
Aziz, Azelin
Abdul Hamid, Siti Norasyikin
Shabbir, Muhammad Salman
Salman, Rabia
Jian, Zhaoquan
author_facet Imran, Muhammad
Aziz, Azelin
Abdul Hamid, Siti Norasyikin
Shabbir, Muhammad Salman
Salman, Rabia
Jian, Zhaoquan
author_sort Imran, Muhammad
collection UUM
description The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm’s intangible resources and capabilities such as EO and TQM drive SMEs’ export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher’s knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance.
first_indexed 2024-07-04T06:33:21Z
format Article
id uum-26592
institution Universiti Utara Malaysia
language English
last_indexed 2024-07-04T06:33:21Z
publishDate 2018
publisher Growing Science Ltd.
record_format eprints
spelling uum-265922019-11-14T02:07:19Z https://repo.uum.edu.my/id/eprint/26592/ The mediating role of total quality management between entrepreneurial orientation and SMEs export performance Imran, Muhammad Aziz, Azelin Abdul Hamid, Siti Norasyikin Shabbir, Muhammad Salman Salman, Rabia Jian, Zhaoquan HB Economic Theory The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm’s intangible resources and capabilities such as EO and TQM drive SMEs’ export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher’s knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance. Growing Science Ltd. 2018 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26592/1/MSL%208%20%282018%29%20519%E2%80%93532.pdf Imran, Muhammad and Aziz, Azelin and Abdul Hamid, Siti Norasyikin and Shabbir, Muhammad Salman and Salman, Rabia and Jian, Zhaoquan (2018) The mediating role of total quality management between entrepreneurial orientation and SMEs export performance. Management Science Letters, 8. pp. 519-532. ISSN 19239335 http://doi.org/10.5267/j.msl.2018.5.003 doi:10.5267/j.msl.2018.5.003 doi:10.5267/j.msl.2018.5.003
spellingShingle HB Economic Theory
Imran, Muhammad
Aziz, Azelin
Abdul Hamid, Siti Norasyikin
Shabbir, Muhammad Salman
Salman, Rabia
Jian, Zhaoquan
The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title_full The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title_fullStr The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title_full_unstemmed The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title_short The mediating role of total quality management between entrepreneurial orientation and SMEs export performance
title_sort mediating role of total quality management between entrepreneurial orientation and smes export performance
topic HB Economic Theory
url https://repo.uum.edu.my/id/eprint/26592/1/MSL%208%20%282018%29%20519%E2%80%93532.pdf
work_keys_str_mv AT imranmuhammad themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT azizazelin themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT abdulhamidsitinorasyikin themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT shabbirmuhammadsalman themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT salmanrabia themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT jianzhaoquan themediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT imranmuhammad mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT azizazelin mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT abdulhamidsitinorasyikin mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT shabbirmuhammadsalman mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT salmanrabia mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance
AT jianzhaoquan mediatingroleoftotalqualitymanagementbetweenentrepreneurialorientationandsmesexportperformance