Addressing the issue of high dependence on foreign labours through human resource investment: a literature review
Due to labour shortages and increasing labour cost, many hotels have employed foreign labour. However, some five-star hotels continue to employ the local workers. Although the employment of foreign labour helps to fill job vacancies, the over flooding of foreign labour is detrimental to Malaysia’s e...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2019
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| Online Access: | https://repo.uum.edu.my/id/eprint/26918/1/Addressing%20the%20issue%20of%20high%20dependance%20on%20foreign%20labours%20JOHAN.pdf |
| _version_ | 1803629214682841088 |
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| author | Ahmad, Rozila Mustaffa, Che Su Mohd Shariff, Nurhazani Zainol, Noor Azimin Rashid Radha, Jasmine Zea Raziah Abdul Razak, Roshita |
| author_facet | Ahmad, Rozila Mustaffa, Che Su Mohd Shariff, Nurhazani Zainol, Noor Azimin Rashid Radha, Jasmine Zea Raziah Abdul Razak, Roshita |
| author_sort | Ahmad, Rozila |
| collection | UUM |
| description | Due to labour shortages and increasing labour cost, many hotels have employed foreign labour. However, some five-star hotels continue to employ the local workers. Although the employment of foreign labour helps to fill job vacancies, the over flooding of foreign labour is detrimental to Malaysia’s economy, social tranquillity, national peace and political stability. This paper reviews articles on foreign labours, human capital investment and compensation. Past studies found that a well-designed and implementation of job-skill training improves corporate profits and create shareholder’s value as increased human capital leads to customer satisfaction. Human capital refers to employee’s knowledge, experience, professional competency and cognitive ability. High investment in human capital is essential to service firms that provide customize service and seek to compete based on their services. To secure their investment, luxury hotels provide an effective compensation plan that includes internal and external equity. |
| first_indexed | 2024-07-04T06:34:18Z |
| format | Article |
| id | uum-26918 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:34:18Z |
| publishDate | 2019 |
| record_format | dspace |
| spelling | uum-269182020-03-18T04:14:55Z https://repo.uum.edu.my/id/eprint/26918/ Addressing the issue of high dependence on foreign labours through human resource investment: a literature review Ahmad, Rozila Mustaffa, Che Su Mohd Shariff, Nurhazani Zainol, Noor Azimin Rashid Radha, Jasmine Zea Raziah Abdul Razak, Roshita Due to labour shortages and increasing labour cost, many hotels have employed foreign labour. However, some five-star hotels continue to employ the local workers. Although the employment of foreign labour helps to fill job vacancies, the over flooding of foreign labour is detrimental to Malaysia’s economy, social tranquillity, national peace and political stability. This paper reviews articles on foreign labours, human capital investment and compensation. Past studies found that a well-designed and implementation of job-skill training improves corporate profits and create shareholder’s value as increased human capital leads to customer satisfaction. Human capital refers to employee’s knowledge, experience, professional competency and cognitive ability. High investment in human capital is essential to service firms that provide customize service and seek to compete based on their services. To secure their investment, luxury hotels provide an effective compensation plan that includes internal and external equity. 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/26918/1/Addressing%20the%20issue%20of%20high%20dependance%20on%20foreign%20labours%20JOHAN.pdf Ahmad, Rozila and Mustaffa, Che Su and Mohd Shariff, Nurhazani and Zainol, Noor Azimin and Rashid Radha, Jasmine Zea Raziah and Abdul Razak, Roshita (2019) Addressing the issue of high dependence on foreign labours through human resource investment: a literature review. Journal of Hospitality and Networks, 1. pp. 71-76. |
| spellingShingle | Ahmad, Rozila Mustaffa, Che Su Mohd Shariff, Nurhazani Zainol, Noor Azimin Rashid Radha, Jasmine Zea Raziah Abdul Razak, Roshita Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title | Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title_full | Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title_fullStr | Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title_full_unstemmed | Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title_short | Addressing the issue of high dependence on foreign labours through human resource investment: a literature review |
| title_sort | addressing the issue of high dependence on foreign labours through human resource investment a literature review |
| url | https://repo.uum.edu.my/id/eprint/26918/1/Addressing%20the%20issue%20of%20high%20dependance%20on%20foreign%20labours%20JOHAN.pdf |
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