Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior

We introduce a multilevel model that examines how and when relative leader-member exchange (RLMX) within the work group associates with group members’ commitment and organizational citizenship behavior. Results of the study are based on data gathered from a sample of 155 leader-member dyads within 2...

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Main Authors: Abu Bakar, Hassan, Connaughton, Stacey L.
Format: Article
Language:English
Published: SAGE 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/27001/1/IJBC%202019%201%2023.pdf
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author Abu Bakar, Hassan
Connaughton, Stacey L.
author_facet Abu Bakar, Hassan
Connaughton, Stacey L.
author_sort Abu Bakar, Hassan
collection UUM
description We introduce a multilevel model that examines how and when relative leader-member exchange (RLMX) within the work group associates with group members’ commitment and organizational citizenship behavior. Results of the study are based on data gathered from a sample of 155 leader-member dyads within 25 work groups in a Malaysian organization and provide support for the hypotheses. Specifically, the results obtained from the analysis of a hierarchical linear modeling showed that leader-member conversation quality mediates the relationship between RLMX and group-focused citizenship behavior. The findings suggest that the relative group members’ ratings of leader-member exchange have the ability to influence the quality of leader-member conversation and that this positive relationship of RLMX on group-focused citizenship behavior is contingent on the direct and indirect effect of leader-member conversation quality.
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spelling uum-270012020-05-11T02:32:41Z https://repo.uum.edu.my/id/eprint/27001/ Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior Abu Bakar, Hassan Connaughton, Stacey L. QA76 Computer software We introduce a multilevel model that examines how and when relative leader-member exchange (RLMX) within the work group associates with group members’ commitment and organizational citizenship behavior. Results of the study are based on data gathered from a sample of 155 leader-member dyads within 25 work groups in a Malaysian organization and provide support for the hypotheses. Specifically, the results obtained from the analysis of a hierarchical linear modeling showed that leader-member conversation quality mediates the relationship between RLMX and group-focused citizenship behavior. The findings suggest that the relative group members’ ratings of leader-member exchange have the ability to influence the quality of leader-member conversation and that this positive relationship of RLMX on group-focused citizenship behavior is contingent on the direct and indirect effect of leader-member conversation quality. SAGE 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/27001/1/IJBC%202019%201%2023.pdf Abu Bakar, Hassan and Connaughton, Stacey L. (2019) Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior. International Journal of Business Communication. pp. 1-23. ISSN 2329-4884 http://doi.org/10.1177/2329488419871677 doi:10.1177/2329488419871677 doi:10.1177/2329488419871677
spellingShingle QA76 Computer software
Abu Bakar, Hassan
Connaughton, Stacey L.
Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title_full Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title_fullStr Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title_full_unstemmed Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title_short Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior
title_sort relative leader member exchange within work groups the mediating effect of leader member conversation quality on group focused citizenship behavior
topic QA76 Computer software
url https://repo.uum.edu.my/id/eprint/27001/1/IJBC%202019%201%2023.pdf
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