An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan
Enterprise Resource Planning (ERP) is an integrated software package which has been adopted extensively by numerous organization to survive in this technology-driven era. There are several studies that have investigated the critical factors for the success of ERP. However, some organizations are fac...
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Format: | Article |
Language: | English |
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ExcelingTech Publishers
2019
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Online Access: | https://repo.uum.edu.my/id/eprint/27006/1/IJSCM%208%203%202019%201101%201106.pdf |
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author | Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam |
author_facet | Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam |
author_sort | Gill, Atif Ali |
collection | UUM |
description | Enterprise Resource Planning (ERP) is an integrated software package which has been adopted extensively by numerous organization to survive in this technology-driven era. There are several studies that have investigated the critical factors for the success of ERP. However, some organizations are facing issues to get the desired benefits even after implementing ERP packages. The current study will focus on the key determinants that ensure the post-implementation success of ERP systems. This research is based on the Technology-Organization-Environment (TOE) theory. In this study, project management posited as a technological aspect, leadership involvement as an organizational aspect while external support depicted as an environmental aspect. An empirical analysis was done in the context of the industrial sector of Pakistan. The results depict the strong influence of project management, leadership involvement and external support on ERP post-implementation success. This research delivers practical as well as theoretical implications by providing an integrative model of critical factors for ERP success at Post-implementation phase. |
first_indexed | 2024-07-04T06:34:32Z |
format | Article |
id | uum-27006 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:34:32Z |
publishDate | 2019 |
publisher | ExcelingTech Publishers |
record_format | eprints |
spelling | uum-270062020-05-11T02:45:19Z https://repo.uum.edu.my/id/eprint/27006/ An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam HD28 Management. Industrial Management Enterprise Resource Planning (ERP) is an integrated software package which has been adopted extensively by numerous organization to survive in this technology-driven era. There are several studies that have investigated the critical factors for the success of ERP. However, some organizations are facing issues to get the desired benefits even after implementing ERP packages. The current study will focus on the key determinants that ensure the post-implementation success of ERP systems. This research is based on the Technology-Organization-Environment (TOE) theory. In this study, project management posited as a technological aspect, leadership involvement as an organizational aspect while external support depicted as an environmental aspect. An empirical analysis was done in the context of the industrial sector of Pakistan. The results depict the strong influence of project management, leadership involvement and external support on ERP post-implementation success. This research delivers practical as well as theoretical implications by providing an integrative model of critical factors for ERP success at Post-implementation phase. ExcelingTech Publishers 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/27006/1/IJSCM%208%203%202019%201101%201106.pdf Gill, Atif Ali and Shahzad, Arfan and Sri Ramalu, Subramaniam (2019) An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan. International Journal of Supply Chain Management (IJSCM), 8 (3). pp. 8-3. ISSN 2050-7399 https://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2330 |
spellingShingle | HD28 Management. Industrial Management Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title | An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title_full | An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title_fullStr | An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title_full_unstemmed | An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title_short | An examination of post implementation success determinants of enterprise resource planning: insights from industrial sector of Pakistan |
title_sort | examination of post implementation success determinants of enterprise resource planning insights from industrial sector of pakistan |
topic | HD28 Management. Industrial Management |
url | https://repo.uum.edu.my/id/eprint/27006/1/IJSCM%208%203%202019%201101%201106.pdf |
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