Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability
This study examines the influence of enterprise resource planning (ERP) quality dimensions on organizational performance using the theoretical lens of dynamic capability theory by taking business process change capability as a mediator in the relationship of ERP system quality dimensions and Organiz...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Othman Yeop Abdullah Graduate School of Business
2018
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/27357/1/GRMR%2010%202%202018%2041%2057.pdf |
| _version_ | 1825805632269189120 |
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| author | Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam |
| author_facet | Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam |
| author_sort | Gill, Atif Ali |
| collection | UUM |
| description | This study examines the influence of enterprise resource planning (ERP) quality dimensions on organizational performance using the theoretical lens of dynamic capability theory by taking business process change capability as a mediator in the relationship of ERP system quality dimensions and Organizational Performance. Respondents were information technology (IT) managers from firms using ERP system in Pakistan. Statistical analysis was carried using variance based partial least square (PLS) method. The results revealed the business process change capability mediates the relationship between ERP quality dimensions and organizational performance. This research provides practical as well as
theoretical implications by highlighting the business change capabilities in translating ERP
system quality into enhanced organizational performance. |
| first_indexed | 2024-07-04T06:35:27Z |
| format | Article |
| id | uum-27357 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:35:27Z |
| publishDate | 2018 |
| publisher | Othman Yeop Abdullah Graduate School of Business |
| record_format | eprints |
| spelling | uum-273572020-08-17T08:34:49Z https://repo.uum.edu.my/id/eprint/27357/ Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam HD28 Management. Industrial Management This study examines the influence of enterprise resource planning (ERP) quality dimensions on organizational performance using the theoretical lens of dynamic capability theory by taking business process change capability as a mediator in the relationship of ERP system quality dimensions and Organizational Performance. Respondents were information technology (IT) managers from firms using ERP system in Pakistan. Statistical analysis was carried using variance based partial least square (PLS) method. The results revealed the business process change capability mediates the relationship between ERP quality dimensions and organizational performance. This research provides practical as well as theoretical implications by highlighting the business change capabilities in translating ERP system quality into enhanced organizational performance. Othman Yeop Abdullah Graduate School of Business 2018 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/27357/1/GRMR%2010%202%202018%2041%2057.pdf Gill, Atif Ali and Shahzad, Arfan and Sri Ramalu, Subramaniam (2018) Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability. Global Business Management Review, 10 (2). pp. 41-57. ISSN 2600 - 8416 http://e-journal.uum.edu.my/index.php/gbmr/article/view/11046 |
| spellingShingle | HD28 Management. Industrial Management Gill, Atif Ali Shahzad, Arfan Sri Ramalu, Subramaniam Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title | Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title_full | Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title_fullStr | Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title_full_unstemmed | Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title_short | Examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| title_sort | examine the influence of enterprise resource planning quality dimensions on organizational performance mediated through business process change capability |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/27357/1/GRMR%2010%202%202018%2041%2057.pdf |
| work_keys_str_mv | AT gillatifali examinetheinfluenceofenterpriseresourceplanningqualitydimensionsonorganizationalperformancemediatedthroughbusinessprocesschangecapability AT shahzadarfan examinetheinfluenceofenterpriseresourceplanningqualitydimensionsonorganizationalperformancemediatedthroughbusinessprocesschangecapability AT sriramalusubramaniam examinetheinfluenceofenterpriseresourceplanningqualitydimensionsonorganizationalperformancemediatedthroughbusinessprocesschangecapability |