Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd.
Michael (General Manager) is having a weekly meeting with the team, the overall production process and flow are running smooth and in an orderly manner. When Sam (Factory Manager) informs Michael that few orders received unable to fulfil within the stipulated time monthly. Michael stunned with th...
| Main Authors: | , |
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| 格式: | Article |
| 語言: | English |
| 出版: |
Othman Yeop Abdullah Graduate School of Business
2019
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| 主題: | |
| 在線閱讀: | https://repo.uum.edu.my/id/eprint/28213/1/GBMR%2011%202%202019%2026%2053.pdf |
| _version_ | 1825805768879767552 |
|---|---|
| author | Lam, Kok Wai Nadarajah, Gunalan |
| author_facet | Lam, Kok Wai Nadarajah, Gunalan |
| author_sort | Lam, Kok Wai |
| collection | UUM |
| description | Michael (General Manager) is having a weekly meeting with the team, the overall production
process and flow are running smooth and in an orderly manner. When Sam (Factory Manager)
informs Michael that few orders received unable to fulfil within the stipulated time monthly.
Michael stunned with this none achieving number and worrying this rate is getting up.
Ultimately, the company's objectives are to provide excellent customer experience and
maximizing the shareholders' wealth will be impacted. He needs to find out the best solution
to handle this none fulfilment of the order, interruption on the production processes, customer
dissatisfaction or sourcing alternative suppliers, increase in the production cost and
unforeseen impact on the total business. He does concern the existing 34 production lines need
to be rearranged the layout, machines prioritization and output maximization, manpower
allocation and commissioning. He needs to plan this well before the next meet up with the
board of directors. Rubber product business is very competitive and high demanding locally
and internationally. The company overseas orders (e.g. Europe, Southeast Asia, and
Australasia) keep increasing from month to month. New customers are foreseen to be coming
in (at 5% incremental by monthly) with referring to the previous year records. In 2005, the
company has obtained ISO 9001:2000 certified by SIRIM QAS international. Eventually, the
manufacturing and quality assurance procedures are certified by the ISO 9001:2008 Quality
Management System. He shall make sure an excellent customer experience and maximization
of the shareholders' wealth is achieved. |
| first_indexed | 2024-07-04T06:37:39Z |
| format | Article |
| id | uum-28213 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:37:39Z |
| publishDate | 2019 |
| publisher | Othman Yeop Abdullah Graduate School of Business |
| record_format | eprints |
| spelling | uum-282132021-03-09T00:34:57Z https://repo.uum.edu.my/id/eprint/28213/ Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. Lam, Kok Wai Nadarajah, Gunalan HD28 Management. Industrial Management Michael (General Manager) is having a weekly meeting with the team, the overall production process and flow are running smooth and in an orderly manner. When Sam (Factory Manager) informs Michael that few orders received unable to fulfil within the stipulated time monthly. Michael stunned with this none achieving number and worrying this rate is getting up. Ultimately, the company's objectives are to provide excellent customer experience and maximizing the shareholders' wealth will be impacted. He needs to find out the best solution to handle this none fulfilment of the order, interruption on the production processes, customer dissatisfaction or sourcing alternative suppliers, increase in the production cost and unforeseen impact on the total business. He does concern the existing 34 production lines need to be rearranged the layout, machines prioritization and output maximization, manpower allocation and commissioning. He needs to plan this well before the next meet up with the board of directors. Rubber product business is very competitive and high demanding locally and internationally. The company overseas orders (e.g. Europe, Southeast Asia, and Australasia) keep increasing from month to month. New customers are foreseen to be coming in (at 5% incremental by monthly) with referring to the previous year records. In 2005, the company has obtained ISO 9001:2000 certified by SIRIM QAS international. Eventually, the manufacturing and quality assurance procedures are certified by the ISO 9001:2008 Quality Management System. He shall make sure an excellent customer experience and maximization of the shareholders' wealth is achieved. Othman Yeop Abdullah Graduate School of Business 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28213/1/GBMR%2011%202%202019%2026%2053.pdf Lam, Kok Wai and Nadarajah, Gunalan (2019) Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. Global Business Management Review, 11 (2). pp. 26-53. ISSN 2600 - 8416 http://oyagsb.uum.edu.my/component/content/article/66-gbmr/497-business-model-innovation-as-strategic-renewal-process-a-case-of-china-s-most-innovative-firm-4?Itemid=189 |
| spellingShingle | HD28 Management. Industrial Management Lam, Kok Wai Nadarajah, Gunalan Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title | Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title_full | Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title_fullStr | Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title_full_unstemmed | Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title_short | Pressing problems and interim solutions at DS Rubber Products Sdn. Bhd. |
| title_sort | pressing problems and interim solutions at ds rubber products sdn bhd |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/28213/1/GBMR%2011%202%202019%2026%2053.pdf |
| work_keys_str_mv | AT lamkokwai pressingproblemsandinterimsolutionsatdsrubberproductssdnbhd AT nadarajahgunalan pressingproblemsandinterimsolutionsatdsrubberproductssdnbhd |