Emotional Experiences and Regulation in the Workplace: The Effects of Culture

The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall re...

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Main Authors: Ibrahim, Habibie, Johnson, Sally, Gilligan, Philip
Format: Article
Language:English
Published: UUM Press 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf
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author Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
author_facet Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
author_sort Ibrahim, Habibie
collection UUM
description The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall research strategy was ethnographic. The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire. The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations. A total of twenty-five interviews were conducted (12 male, 13 female; age range 29-51). Data were analysed using thematic analysis . The research findings show that societal and professional cultures have influenced how child social workers regulate their experienced emotion when dealing with clients.
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spelling uum-282472021-03-28T07:13:37Z https://repo.uum.edu.my/id/eprint/28247/ Emotional Experiences and Regulation in the Workplace: The Effects of Culture Ibrahim, Habibie Johnson, Sally Gilligan, Philip HD28 Management. Industrial Management The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall research strategy was ethnographic. The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire. The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations. A total of twenty-five interviews were conducted (12 male, 13 female; age range 29-51). Data were analysed using thematic analysis . The research findings show that societal and professional cultures have influenced how child social workers regulate their experienced emotion when dealing with clients. UUM Press 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf Ibrahim, Habibie and Johnson, Sally and Gilligan, Philip (2016) Emotional Experiences and Regulation in the Workplace: The Effects of Culture. Jurnal Pembangunan Sosial (Policy & Professional Development), 20. pp. 37-56. ISSN 1394-6528 http://doi.org/10.32890/jps.19.2016.11535 doi:10.32890/jps.19.2016.11535 doi:10.32890/jps.19.2016.11535
spellingShingle HD28 Management. Industrial Management
Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title_full Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title_fullStr Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title_full_unstemmed Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title_short Emotional Experiences and Regulation in the Workplace: The Effects of Culture
title_sort emotional experiences and regulation in the workplace the effects of culture
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf
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