Emotional Experiences and Regulation in the Workplace: The Effects of Culture
The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall re...
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Format: | Article |
Language: | English |
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UUM Press
2016
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Online Access: | https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf |
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author | Ibrahim, Habibie Johnson, Sally Gilligan, Philip |
author_facet | Ibrahim, Habibie Johnson, Sally Gilligan, Philip |
author_sort | Ibrahim, Habibie |
collection | UUM |
description | The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall research strategy was ethnographic. The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire. The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations. A total of twenty-five interviews were conducted (12 male, 13 female; age range 29-51). Data were analysed using thematic analysis . The research findings show that societal and professional cultures have influenced how child social workers regulate their experienced emotion when dealing with clients. |
first_indexed | 2024-07-04T06:37:44Z |
format | Article |
id | uum-28247 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:37:44Z |
publishDate | 2016 |
publisher | UUM Press |
record_format | eprints |
spelling | uum-282472021-03-28T07:13:37Z https://repo.uum.edu.my/id/eprint/28247/ Emotional Experiences and Regulation in the Workplace: The Effects of Culture Ibrahim, Habibie Johnson, Sally Gilligan, Philip HD28 Management. Industrial Management The present research aimed to investigate the experienced emotions and emotional regulation in the workplace particularly in child and family social work practice in a Malaysian context. The interrelationship between emotion and emotional regulation and cultural context were explored. The overall research strategy was ethnographic. The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire. The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations. A total of twenty-five interviews were conducted (12 male, 13 female; age range 29-51). Data were analysed using thematic analysis . The research findings show that societal and professional cultures have influenced how child social workers regulate their experienced emotion when dealing with clients. UUM Press 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf Ibrahim, Habibie and Johnson, Sally and Gilligan, Philip (2016) Emotional Experiences and Regulation in the Workplace: The Effects of Culture. Jurnal Pembangunan Sosial (Policy & Professional Development), 20. pp. 37-56. ISSN 1394-6528 http://doi.org/10.32890/jps.19.2016.11535 doi:10.32890/jps.19.2016.11535 doi:10.32890/jps.19.2016.11535 |
spellingShingle | HD28 Management. Industrial Management Ibrahim, Habibie Johnson, Sally Gilligan, Philip Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title | Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title_full | Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title_fullStr | Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title_full_unstemmed | Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title_short | Emotional Experiences and Regulation in the Workplace: The Effects of Culture |
title_sort | emotional experiences and regulation in the workplace the effects of culture |
topic | HD28 Management. Industrial Management |
url | https://repo.uum.edu.my/id/eprint/28247/1/JPS%2020%202017%2037%2056.pdf |
work_keys_str_mv | AT ibrahimhabibie emotionalexperiencesandregulationintheworkplacetheeffectsofculture AT johnsonsally emotionalexperiencesandregulationintheworkplacetheeffectsofculture AT gilliganphilip emotionalexperiencesandregulationintheworkplacetheeffectsofculture |