Bee Resto: Food Ordering Apps for Individual Restaurant

The increasing number of restaurants has made the industry became more competitive. All restaurants keep improving the quality of their operation especially providing good customer service. The most common service offered by restaurants is ordering the food using the traditional method. The traditio...

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Main Authors: Rasid, Siti Nor Fazira, Salleh, Mohamed Najib
Format: Article
Language:English
Published: Universiti Utara Malaysia 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28306/1/STMLGG%2001%2002%202020%204-5.pdf
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author Rasid, Siti Nor Fazira
Salleh, Mohamed Najib
author_facet Rasid, Siti Nor Fazira
Salleh, Mohamed Najib
author_sort Rasid, Siti Nor Fazira
collection UUM
description The increasing number of restaurants has made the industry became more competitive. All restaurants keep improving the quality of their operation especially providing good customer service. The most common service offered by restaurants is ordering the food using the traditional method. The traditional method can be considered if the restaurant does not have a large number of customers. But if there are a lot of customers in the restaurant, it will pose various problems for the restaurant staff. In today’s market, using advances Technologies have many benefits to improve service quality like in terms of time savings and ease of restaurant and customer affairs. Therefore, this study was conducted to develop a food ordering application for an individual restaurant which is Kayu Kitchen Restaurant. This application was developed using a platform known as Mit App Inventor. The research method used in this study is waterfall Development based Methodology with the following phase: planning phase, analysis phases, design phase, and development and implementation phase. The result of this research is an ordering food application based on Android for Kayu Kitchen Restaurant and all core functions were developed successfully. The apps help restaurant management increases efficiency and reduce human error and provide convenience for both employees and customers. It can be concluded that this application is an attractive solution for the restaurant industry. For future work, order history can be added as the feature to show customer’s order history and also to be developed on other platforms such as an iPhone OS.
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spelling uum-283062021-09-19T00:37:18Z https://repo.uum.edu.my/id/eprint/28306/ Bee Resto: Food Ordering Apps for Individual Restaurant Rasid, Siti Nor Fazira Salleh, Mohamed Najib HD28 Management. Industrial Management The increasing number of restaurants has made the industry became more competitive. All restaurants keep improving the quality of their operation especially providing good customer service. The most common service offered by restaurants is ordering the food using the traditional method. The traditional method can be considered if the restaurant does not have a large number of customers. But if there are a lot of customers in the restaurant, it will pose various problems for the restaurant staff. In today’s market, using advances Technologies have many benefits to improve service quality like in terms of time savings and ease of restaurant and customer affairs. Therefore, this study was conducted to develop a food ordering application for an individual restaurant which is Kayu Kitchen Restaurant. This application was developed using a platform known as Mit App Inventor. The research method used in this study is waterfall Development based Methodology with the following phase: planning phase, analysis phases, design phase, and development and implementation phase. The result of this research is an ordering food application based on Android for Kayu Kitchen Restaurant and all core functions were developed successfully. The apps help restaurant management increases efficiency and reduce human error and provide convenience for both employees and customers. It can be concluded that this application is an attractive solution for the restaurant industry. For future work, order history can be added as the feature to show customer’s order history and also to be developed on other platforms such as an iPhone OS. Universiti Utara Malaysia 2020 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28306/1/STMLGG%2001%2002%202020%204-5.pdf Rasid, Siti Nor Fazira and Salleh, Mohamed Najib (2020) Bee Resto: Food Ordering Apps for Individual Restaurant. Symposium on Technology Management and Logistics (STML Go Green) 2019: Management of Technology, Volume 1, 1 (2). pp. 4-5. ISSN eISBN: 978-967-2296-21-0
spellingShingle HD28 Management. Industrial Management
Rasid, Siti Nor Fazira
Salleh, Mohamed Najib
Bee Resto: Food Ordering Apps for Individual Restaurant
title Bee Resto: Food Ordering Apps for Individual Restaurant
title_full Bee Resto: Food Ordering Apps for Individual Restaurant
title_fullStr Bee Resto: Food Ordering Apps for Individual Restaurant
title_full_unstemmed Bee Resto: Food Ordering Apps for Individual Restaurant
title_short Bee Resto: Food Ordering Apps for Individual Restaurant
title_sort bee resto food ordering apps for individual restaurant
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/28306/1/STMLGG%2001%2002%202020%204-5.pdf
work_keys_str_mv AT rasidsitinorfazira beerestofoodorderingappsforindividualrestaurant
AT sallehmohamednajib beerestofoodorderingappsforindividualrestaurant