The impact of Pos Laju delivery service on UUM students

The purpose of this paper is to examine the timeliness, quality of information, accuracy of orders and personnel contact quality that can influence the satisfaction Pos Laju delivery service of UUM students. This research is using quantitative method and the questionnaire has been developed in Googl...

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Detalles Bibliográficos
Main Authors: Rosly, Nurul Najah, Taib, Che Azlan
Formato: Artigo
Idioma:English
Publicado: Universiti Utara Malaysia 2020
Subjects:
Acceso en liña:https://repo.uum.edu.my/id/eprint/28349/1/STMLGG%2002%2003%202020%208-11.pdf

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