Determining TQM practices in university R&D activities using factor analysis: Research experience of Malaysian universities
Overall, this paper discusses the applicability of TQM and proposes a theoretical framework of TQM to suit the need of the Research and Development (R&D) context. The dimensions for the framework were based on the previous empirical studies, the evaluation criteria of world standard criteria suc...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi Malaysia
2008
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/2835/1/Rushami_Zien_Yusoff.pdf |