Determinants of customer behavioural responses: A pilot study
The paper aims at exploring a small sample data on the determinants of customer behavioural responses in the Nigerian retail banking. Hence, instrument validity, reliability and subsequently the data normality were examined through panel of expert and also by analysing small sample data with aid of...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Canadian Center of Science and Education (CCSE)
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/2837/1/Sany_Sanuri_Mohd_Mokhtar.pdf |