The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2020
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| Online Access: | https://repo.uum.edu.my/id/eprint/28387/1/STMLGG%2002%2032%202020%20116-118.pdf |
| _version_ | 1803629459162529792 |
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| author | Chai, Pui Pui Zalazilah, Mohd Hanizan |
| author_facet | Chai, Pui Pui Zalazilah, Mohd Hanizan |
| author_sort | Chai, Pui Pui |
| collection | UUM |
| description | E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences that the technology acceptance factors have on students’ satisfaction with the E-resources. This study highlights the following objectives: (1) to investigate the relationship between perceived ease of use and user satisfaction; (2) to investigate the relationship between perceived usefulness and user satisfaction, (3) to investigate the relationship between perceived enjoyment and user satisfaction. This research uses quantitative methods to obtain data from the undergraduate students from STML of Universiti Utara Malaysia. The results discussed in this study are derived from the survey questionnaire. |
| first_indexed | 2024-07-04T06:38:11Z |
| format | Article |
| id | uum-28387 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:38:11Z |
| publishDate | 2020 |
| publisher | Universiti Utara Malaysia |
| record_format | dspace |
| spelling | uum-283872021-11-07T03:00:36Z https://repo.uum.edu.my/id/eprint/28387/ The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML Chai, Pui Pui Zalazilah, Mohd Hanizan HD28 Management. Industrial Management E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences that the technology acceptance factors have on students’ satisfaction with the E-resources. This study highlights the following objectives: (1) to investigate the relationship between perceived ease of use and user satisfaction; (2) to investigate the relationship between perceived usefulness and user satisfaction, (3) to investigate the relationship between perceived enjoyment and user satisfaction. This research uses quantitative methods to obtain data from the undergraduate students from STML of Universiti Utara Malaysia. The results discussed in this study are derived from the survey questionnaire. Universiti Utara Malaysia 2020 Article NonPeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28387/1/STMLGG%2002%2032%202020%20116-118.pdf Chai, Pui Pui and Zalazilah, Mohd Hanizan (2020) The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (32). pp. 116-118. ISSN eISBN 978-967-2276-24-1 |
| spellingShingle | HD28 Management. Industrial Management Chai, Pui Pui Zalazilah, Mohd Hanizan The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title | The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title_full | The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title_fullStr | The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title_full_unstemmed | The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title_short | The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML |
| title_sort | satisfaction of uum students on the e resources services provided at perpustakaan sultanah bahiyah psb library universiti utara malaysia study of uum student in stml |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/28387/1/STMLGG%2002%2032%202020%20116-118.pdf |
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