Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia

Purpose – This study aims to validate the motivating language scale developed by Mayfield et al. (1995) in the context of the hotel industries of Bangladesh and Malaysia. Design/methodology/approach – For Study 1, data were collected from employees (lower and midlevel) of three to five-star hotels i...

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Main Authors: Karim, Md Rabiul, Yean, Tan Fee, Patwary, Ataul Karim, Mohamed, Ahmad Edwin, Abdullah, Haim Hilman
Format: Article
Language:English
Published: EMERALD 2021
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28644/1/Construct%20validation%20of%20leaders.pdf
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author Karim, Md Rabiul
Yean, Tan Fee
Patwary, Ataul Karim
Mohamed, Ahmad Edwin
Abdullah, Haim Hilman
author_facet Karim, Md Rabiul
Yean, Tan Fee
Patwary, Ataul Karim
Mohamed, Ahmad Edwin
Abdullah, Haim Hilman
author_sort Karim, Md Rabiul
collection UUM
description Purpose – This study aims to validate the motivating language scale developed by Mayfield et al. (1995) in the context of the hotel industries of Bangladesh and Malaysia. Design/methodology/approach – For Study 1, data were collected from employees (lower and midlevel) of three to five-star hotels in Bangladesh. Customer-contact employees working in four- and five-star hotels in Malaysia participated in Study 2. Both studies featured a cross-sectional survey design. Findings – Factor analysis revealed that both samples provided three-factor solutions for the motivating language scale in both countries. Convergent, discriminant and nomological validity were assessed by testing with outcome variables of motivating language. Research limitations/implications – Future studies may use all three versions of the scale (Bengali, Malay and English) to collect data, as all three have been validated. Originality/value – By validating the Bengali and Malay versions of the motivating language scale, this study contributes to the leadership language literature, specifically that related to hotel industries in developing contexts
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spelling uum-286442022-04-24T09:28:07Z https://repo.uum.edu.my/id/eprint/28644/ Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia Karim, Md Rabiul Yean, Tan Fee Patwary, Ataul Karim Mohamed, Ahmad Edwin Abdullah, Haim Hilman HD28 Management. Industrial Management Purpose – This study aims to validate the motivating language scale developed by Mayfield et al. (1995) in the context of the hotel industries of Bangladesh and Malaysia. Design/methodology/approach – For Study 1, data were collected from employees (lower and midlevel) of three to five-star hotels in Bangladesh. Customer-contact employees working in four- and five-star hotels in Malaysia participated in Study 2. Both studies featured a cross-sectional survey design. Findings – Factor analysis revealed that both samples provided three-factor solutions for the motivating language scale in both countries. Convergent, discriminant and nomological validity were assessed by testing with outcome variables of motivating language. Research limitations/implications – Future studies may use all three versions of the scale (Bengali, Malay and English) to collect data, as all three have been validated. Originality/value – By validating the Bengali and Malay versions of the motivating language scale, this study contributes to the leadership language literature, specifically that related to hotel industries in developing contexts EMERALD 2021 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28644/1/Construct%20validation%20of%20leaders.pdf Karim, Md Rabiul and Yean, Tan Fee and Patwary, Ataul Karim and Mohamed, Ahmad Edwin and Abdullah, Haim Hilman (2021) Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia. International Journal of Contemporary Hospitality Management, 33 (8). pp. 2695-2720. ISSN 09596119 DOI 10.1108/IJCHM-01-2021-0096 DOI 10.1108/IJCHM-01-2021-0096
spellingShingle HD28 Management. Industrial Management
Karim, Md Rabiul
Yean, Tan Fee
Patwary, Ataul Karim
Mohamed, Ahmad Edwin
Abdullah, Haim Hilman
Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title_full Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title_fullStr Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title_full_unstemmed Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title_short Construct validation of leaders’ motivating language in the context of the hotel industries of Bangladesh and Malaysia
title_sort construct validation of leaders motivating language in the context of the hotel industries of bangladesh and malaysia
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/28644/1/Construct%20validation%20of%20leaders.pdf
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