Perhubungan antara prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian empirikal dalam sektor pendidikan tinggi awam di Malaysia
This study investigates the relationship between principles of total quality management (TQM) and educational organisation outcome with respect to student satisfaction and student academic achievement. The survey approach was used in this study and the time horizon was cross-sectional. The survey w...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2006
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/29/1/Rushami_Zien_bin_Yusoff.pdf |