The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia

The internet has opened doors for electronic voting (E-voting). A review of the loopholes of the 14th General Election in Malaysia including the delay of votes from overseas voters, the declaration of a public holiday on voting day and the extraordinary heavy traffic, implies that E-voting could be...

Full description

Bibliographic Details
Main Authors: Koay, Ying Yin, Kuah, Yoke Chin, Chan, Ling Meng, Ng, Chee Pung
Format: Article
Language:English
Published: UUM Press 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/29970/1/JBMA%2010%2001%202020%2047-64.pdf
https://doi.org/10.32890/jbma2020.10.1.3
_version_ 1825806092054036480
author Koay, Ying Yin
Kuah, Yoke Chin
Chan, Ling Meng
Ng, Chee Pung
author_facet Koay, Ying Yin
Kuah, Yoke Chin
Chan, Ling Meng
Ng, Chee Pung
author_sort Koay, Ying Yin
collection UUM
description The internet has opened doors for electronic voting (E-voting). A review of the loopholes of the 14th General Election in Malaysia including the delay of votes from overseas voters, the declaration of a public holiday on voting day and the extraordinary heavy traffic, implies that E-voting could be a better alternative to the paper-based ballot voting. Therefore, the objective of this study is to examine the determinants of the intention to use the E-voting system among Generation X in Malaysia. This study focused only on Generation X because most internet users are from this age group (22 to 37-year olds) compared to other age groups. Hence, Generation X may be the focus of E-voting. A survey of 351 respondents on their intention to use E-voting system was conducted throughout 13 states and the Federal Territory of Kuala Lumpur (Wilayah Persekutuan). Additionally, an empirical model was drawn from adopted theories and data was analyzed using the Partial Least Squares – Structural Equation Modeling (PLS-SEM) approach. The findings showed that compatibility, relative advantages and perceived ease of use significantly contributed to the intention to participate in E-voting. However, perceptions of image, complexity of use, perceived usefulness, trust in the internet and in the government are not significantly related to the intention to use E-voting.
first_indexed 2024-07-04T06:43:17Z
format Article
id uum-29970
institution Universiti Utara Malaysia
language English
last_indexed 2024-07-04T06:43:17Z
publishDate 2020
publisher UUM Press
record_format eprints
spelling uum-299702023-11-27T09:17:01Z https://repo.uum.edu.my/id/eprint/29970/ The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia Koay, Ying Yin Kuah, Yoke Chin Chan, Ling Meng Ng, Chee Pung T Technology (General) The internet has opened doors for electronic voting (E-voting). A review of the loopholes of the 14th General Election in Malaysia including the delay of votes from overseas voters, the declaration of a public holiday on voting day and the extraordinary heavy traffic, implies that E-voting could be a better alternative to the paper-based ballot voting. Therefore, the objective of this study is to examine the determinants of the intention to use the E-voting system among Generation X in Malaysia. This study focused only on Generation X because most internet users are from this age group (22 to 37-year olds) compared to other age groups. Hence, Generation X may be the focus of E-voting. A survey of 351 respondents on their intention to use E-voting system was conducted throughout 13 states and the Federal Territory of Kuala Lumpur (Wilayah Persekutuan). Additionally, an empirical model was drawn from adopted theories and data was analyzed using the Partial Least Squares – Structural Equation Modeling (PLS-SEM) approach. The findings showed that compatibility, relative advantages and perceived ease of use significantly contributed to the intention to participate in E-voting. However, perceptions of image, complexity of use, perceived usefulness, trust in the internet and in the government are not significantly related to the intention to use E-voting. UUM Press 2020 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/29970/1/JBMA%2010%2001%202020%2047-64.pdf Koay, Ying Yin and Kuah, Yoke Chin and Chan, Ling Meng and Ng, Chee Pung (2020) The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia. Journal of Business Management and Accounting (JBMA), 10 (1). pp. 47-64. ISSN 2231-9298 (e2636-9249) https://e-journal.uum.edu.my/index.php/jbma/article/view/11033 https://doi.org/10.32890/jbma2020.10.1.3 https://doi.org/10.32890/jbma2020.10.1.3
spellingShingle T Technology (General)
Koay, Ying Yin
Kuah, Yoke Chin
Chan, Ling Meng
Ng, Chee Pung
The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title_full The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title_fullStr The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title_full_unstemmed The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title_short The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia
title_sort determinants of intention to use e voting system the case of generation x in malaysia
topic T Technology (General)
url https://repo.uum.edu.my/id/eprint/29970/1/JBMA%2010%2001%202020%2047-64.pdf
https://doi.org/10.32890/jbma2020.10.1.3
work_keys_str_mv AT koayyingyin thedeterminantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT kuahyokechin thedeterminantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT chanlingmeng thedeterminantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT ngcheepung thedeterminantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT koayyingyin determinantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT kuahyokechin determinantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT chanlingmeng determinantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia
AT ngcheepung determinantsofintentiontouseevotingsystemthecaseofgenerationxinmalaysia