The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method

The main purpose of this study is to examine the mediating and indirect effects of ethical perception in tax service on tax compliance behaviour. The study used cross-sectional survey design to collect primary data from individual taxpayers in the southern region of Peninsular Malaysia. Data was ana...

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Main Authors: Tan, Swee Kiow, Mohd Salleh, Mohd Fuad, Md Kassim, Aza Azlina, Taib, Che Azlan
Format: Article
Language:English
Published: UUM Press 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/30018/1/JBMA%2009%2002%202019%2041-49.pdf
https://doi.org/10.32890/jbma2019.9.2.8724
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author Tan, Swee Kiow
Mohd Salleh, Mohd Fuad
Md Kassim, Aza Azlina
Taib, Che Azlan
author_facet Tan, Swee Kiow
Mohd Salleh, Mohd Fuad
Md Kassim, Aza Azlina
Taib, Che Azlan
author_sort Tan, Swee Kiow
collection UUM
description The main purpose of this study is to examine the mediating and indirect effects of ethical perception in tax service on tax compliance behaviour. The study used cross-sectional survey design to collect primary data from individual taxpayers in the southern region of Peninsular Malaysia. Data was analysed with Statistical Package for the Social Science (SPSS). Results indicate that partial mediation was supported by adopting Baron and Kenny method. However, there is almost no mediation by using bootstrapping method. It showed that ethical perception of individual taxpayers differ across individuals and these differences matter in significant ways particularly in their tax compliance decisions. Therefore, IRB should provide better tax service to individual taxpayers in order to enhance their tax ethics and compliance. This may increase tax revenue and reduce the budget deficit without raising tax rates. This research results provide valuable information for the IRB and it is useful for tax policy development.
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spelling uum-300182023-11-28T10:55:44Z https://repo.uum.edu.my/id/eprint/30018/ The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method Tan, Swee Kiow Mohd Salleh, Mohd Fuad Md Kassim, Aza Azlina Taib, Che Azlan HF5601 Accounting The main purpose of this study is to examine the mediating and indirect effects of ethical perception in tax service on tax compliance behaviour. The study used cross-sectional survey design to collect primary data from individual taxpayers in the southern region of Peninsular Malaysia. Data was analysed with Statistical Package for the Social Science (SPSS). Results indicate that partial mediation was supported by adopting Baron and Kenny method. However, there is almost no mediation by using bootstrapping method. It showed that ethical perception of individual taxpayers differ across individuals and these differences matter in significant ways particularly in their tax compliance decisions. Therefore, IRB should provide better tax service to individual taxpayers in order to enhance their tax ethics and compliance. This may increase tax revenue and reduce the budget deficit without raising tax rates. This research results provide valuable information for the IRB and it is useful for tax policy development. UUM Press 2019 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30018/1/JBMA%2009%2002%202019%2041-49.pdf Tan, Swee Kiow and Mohd Salleh, Mohd Fuad and Md Kassim, Aza Azlina and Taib, Che Azlan (2019) The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method. Journal of Business Management and Accounting (JBMA), 9 (2). pp. 41-49. ISSN 2231-9298 (e2636-9249) https://e-journal.uum.edu.my/index.php/jbma/article/view/8724 https://doi.org/10.32890/jbma2019.9.2.8724 https://doi.org/10.32890/jbma2019.9.2.8724
spellingShingle HF5601 Accounting
Tan, Swee Kiow
Mohd Salleh, Mohd Fuad
Md Kassim, Aza Azlina
Taib, Che Azlan
The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title_full The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title_fullStr The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title_full_unstemmed The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title_short The Mediating Effect of Ethical Perception on the Relationship between Tax Service and Tax Compliance Behavior Using Baron and Kenny and Bootstrapping Method
title_sort mediating effect of ethical perception on the relationship between tax service and tax compliance behavior using baron and kenny and bootstrapping method
topic HF5601 Accounting
url https://repo.uum.edu.my/id/eprint/30018/1/JBMA%2009%2002%202019%2041-49.pdf
https://doi.org/10.32890/jbma2019.9.2.8724
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